Executive (Sales Counter)
Job Description
Title: Executive (Sales Counter)
Company Name: National Electric BD Ltd.
Vacancy: 3
Age: 25 to 35 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, GSA
Published: 25 Mar 2024
Education:
∎ Bachelor/Honors, Masters, Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
∎ Preferable BBA / MBA.
Responsibilities & Context:
∎ Attend & serve passengers at the sales counter in respect of their bookings, ticketing answering queries and provide all other reservation & ticketing Service to ensure smooth booking ,ticketing operations and customer service.
∎ Attend tele-phone calls and make flight booking and answer queries.
∎ Perform pre & post flight departure activities.
∎ Issue & re-issue of tickets and process for refunds.
∎ Revalidate & endorsement of tickets.
∎ Action on pre-paid ticket advice.
∎ Respond to fares queries.
∎ Process tickets/ miscellaneous (MCO ) refunds.
∎ Finalize daily ticket sales reports, reconciliation of accounts and submission of cash & credit card charge forms to accounts.
∎ To load and unload auto ticket stock from the printer before & after business hours.
∎ Ensure all accountable documents such as MCO, revalidation stickers, refund authority are available in sufficient stocks placed at the counter.
∎ Actions on reservation & ticketing queries through emails.
∎ Maintain filing of ticket agents coupons.
∎ Wear neat and clean company uniform.
∎ Any other action not mentioned above & related to counter sales may be added Subsequently.
∎ Attend & serve passengers at the sales counter in respect of their bookings, ticketing answering queries and provide all other reservation & ticketing Service to ensure smooth booking ,ticketing operations and customer service.
∎ Attend tele-phone calls and make flight booking and answer queries.
∎ Perform pre & post flight departure activities.
∎ Issue & re-issue of tickets and process for refunds.
∎ Revalidate & endorsement of tickets.
∎ Action on pre-paid ticket advice.
∎ Respond to fares queries.
∎ Process tickets/ miscellaneous (MCO ) refunds.
∎ Finalize daily ticket sales reports, reconciliation of accounts and submission of cash & credit card charge forms to accounts.
∎ To load and unload auto ticket stock from the printer before & after business hours.
∎ Ensure all accountable documents such as MCO, revalidation stickers, refund authority are available in sufficient stocks placed at the counter.
∎ Actions on reservation & ticketing queries through emails.
∎ Maintain filing of ticket agents coupons.
∎ Wear neat and clean company uniform.
∎ Any other action not mentioned above & related to counter sales may be added Subsequently.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka
Company Information:
∎ National Electric BD Ltd.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Mar 2024
Category: Marketing/Sales
