Job Description
Title: Executive Reservation & Ticketing - Female
Company Name: Al Shamim Tours & Travel
Vacancy: Not specific
Job Location: Dhaka (Naya Paltan)
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Airline Ticket Reservation, Reservation and ticketing, Sales & Marketing, Ticketing, Travel Agency
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Airline Ticketing & reservation: Creating PNR, Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Sell Tickets and Reservations.
∎ Market Visit, client hunt, creating market opportunity.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
∎ Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Relationship Maintain with Airlines & GDS personnel.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
∎ Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ All other duties as directed by the Management.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Airline, Travel Agent
∎ The applicants should have experience in the following area(s): Accounts, Communication, Computer skill
∎ The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Excellent verbal & written communication skills in English.
∎ Skilled in MS Office (MS Word, MS Excel, Photoshop and Power-Point) Internet browsing and fast typing (Both English & Bengali).
∎ Fluency in written & speaking English is highly expected.
∎ Should be able to work in a team under pressure with multiple functions.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Dec 2023
Company Information:
∎ 28 Nov 2023
∎ Al Shamim Tours & Travel
∎ Address : 67/1, chaina town, lift 11th, west building, Nayapaltan, Dhaka. Opposite of Junaki chinema hall
Category: Hospitality/ Travel/ Tourism
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