Executive - Reservation [Hotel The Cox Today / D'more Hotel & Resort]
Job Description
Title: Executive - Reservation [Hotel The Cox Today / D'more Hotel & Resort]
Company Name: Hotel The Cox Today
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ BBA/ MBA/ Graduate/ Masters/ Hotel Management degree is preferable.
Experience Requirements:
∎ 2 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Tour and Travel Agency, Airlines, Amusement Park, Hote and Resort, Hotel Sales
∎ The applicants should have experience in the following business area(s):
Airline, Amusement Park, Hotel, Motel, Resort, Travel Agent
Job Responsibilities:
∎ Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
∎ Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
∎ Assist to make all room reservations and ensure maximum room revenue for all and ensure all reservation detail updates on all computers within required operating procedures.
∎ Coordinate with the sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same.
∎ Manage all incoming calls for reservation department and ensure response to all queries and maintain professional relationship and atmosphere at all times.
∎ Develop and maintain professional relationships with all computer associates and supervise and inform the manager of all issues and coordinate with a call center to resolve the same.
∎ Assist to book and blocking all rooms according to required standards and managing all special reservations and monitoring all reservations and discounts.
∎ Manage all emails from guests and ensure response and completion of all guest requests and evaluate all reservation logbooks and provide updates on an everyday basis.
∎ Ensure compliance to all security and safety standards on an everyday basis and ensure optimal utilization of all resort software systems and maintain knowledge on all room types and their availability.
Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ At least 2 to 5 years practical working experience in the same or similar position in a First Class Hotel.
∎ Excellent communication skill and fluency in English is mandatory.
∎ Should have excellent computer knowledge of MS word, excel, PowerPoint, e-mail, etc.
∎ Ability to develop interpersonal relationships within and outside the organization.
∎ Effective leadership skills.
∎ Self-motivated, proactive, and guest-focused team player.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Mar 2022
Company Information:
∎ 21 Mar 2022
∎ Hotel The Cox Today
∎ Address : Plot # 07, Road # 02 , Hotel Motel Zone, kolatoly Road, Cox's Bazar.
∎ Web : www.hotelthecoxtoday.com
∎ Business : Hotel The Cox Today an exclusive 5 star standard luxurious hotel situated at world`s unbroken longest sea beach Cox`s Bazar.
Category: Hospitality/ Travel/ Tourism
: If you think you are the right person we are looking for, you can apply with a cover letter mentioning the position name, a complete resume, two copies of recent passport size color photographs, and copies of certificate / Testimonial to the following address by the given deadline.HR & Admin Department, Hotel The Cox Today,Plot # 07, Road # 02, Hotel Motel Zone, Kalatoli, Cox's Bazar.Send your CV mentioning the position in the subject and E-mail your application & detailed resume with your own contact telephone/ mobile number to: [email protected] web: www.hotelthecoxtoday.com
