Executive – Reservation / Front Supervisor

Job Description

Title: Executive – Reservation / Front Supervisor

Company Name: Royal Pearl Serviced Apartment & Suites

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Diploma in Hotel Management, HSC
∎ Graduate/ BBA/ Hotel Management degree is preferable

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): HOTEL AND RESTAURANT
∎ The applicants should have experience in the following business area(s): Hotel, Restaurant

Job Responsibilities:
∎ To deal efficiently and politely with all telephone, email, internet, and 'in-person inquiries.
∎ To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
∎ To exercise effective listening to capture relevant information and provide a premium experience for the guest
∎ To ensure that all work meets company standards and is according to the training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements, and payment details.
∎ To undertake general administration duties.
∎ To observe the Company's rules and procedures and carry out any reasonable request made by their Head of sales or Managers.
∎ Informed guests about Hotel facilities.
∎ Responding to customer inquiries for information.
∎ Making reservations with the hotel's yield management practices.
∎ Excellent verbal and written English communication skills.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ At least 2 to 5 years practical working experience in the same or similar position in an International Brand Hotel.
∎ Excellent communication skill and fluency in English is mandatory.
∎ Should have excellent computer knowledge of MS word, excel, PowerPoint, e-mail, etc.
∎ Ability to develop interpersonal relationships within and outside the organization.
∎ Effective leadership skills.
∎ Self-motivated, proactive, and guest-focused team player.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Dec 2021

Company Information:
∎ 3 Nov 2021
∎ Royal Pearl Serviced Apartment & Suites

Category: Hospitality/ Travel/ Tourism


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