Executive - Customer Success

Job Description

Title: Executive - Customer Success

Company Name: Bdjobs.com Limited

Vacancy: --

Age: 22 to 28 years

Job Location: Dhaka

Salary: Negotiable

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): Telecommunication, Training Institutes, Business-to-Business (B2B) Software and Services Startup, E-commerce Startup
  • Freshers are also encouraged to apply.


Published: 2025-01-22

Application Deadline: 2025-01-28

Education:
    • Bachelor of Business Administration (BBA) in Marketing
    • Master of Business Administration (MBA) in Marketing


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): Telecommunication, Training Institutes, Business-to-Business (B2B) Software and Services Startup, E-commerce Startup
  • Freshers are also encouraged to apply.


Skills Required: Client Relationship Management,Client Service/ Marketing,Market Research,Sales & Marketing

Additional Requirements:
  • Age 22 to 28 years
  • Only Female

Job Platform experienced Candidates will get high preference .



Responsibilities & Context:
  • Establish clear client retention goals

  • Assist customers with setting up and navigating web applications

  • Promote the value of the product

  • Upsell services and products with the brand image

  • Promote value through customer experience

  • Review customer complaints and concerns and seek to improve the customer experience

  • Develop and execute strategies to meet revenue targets

  • Identify new business opportunities and build relationships with potential clients

  • Manage and grow existing client accounts

  • Collaborate with internal teams to ensure client satisfaction

  • The job will require lots of corporate client visits

  • Additional responsibilities include event management, fair participation etc.



Job Other Benifits:
    • Conveyance Bill

    • Lunch Allowance

    • Mobile Allowance



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

Interested By University

University Percentage (%)
American International University Bangladesh (AIUB) 3.36%
Jagannath University 3.36%
Eden Mohila College 3.36%
Bangladesh University of Business and Technology 3.36%
National University 3.36%
University of Dhaka 2.52%
BRAC University 2.52%
Bangladesh University of Professionals 2.52%
Jahangirnagar University 2.52%
Independent University, Bangladesh 2.52%

Interested By Age Range

Age Range Percentage (%)
20-30 94.12%
31-35 5.04%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 35.29%
20K-30K 52.94%
30K-40K 7.56%
40K-50K 3.36%
50K+ 0.84%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 42.86%
0.1 - 1 years 22.69%
1.1 - 3 years 21.85%
3.1 - 5 years 5.88%
5+ years 6.72%

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