Executive (Customer Relationship Management)
Job Description
Title: Executive (Customer Relationship Management)
Company Name: multibrand WORKSHOP ltd.
Vacancy: --
Age: At least 25 years
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: --
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Automobile
Published: 2025-11-02
Application Deadline: 2025-12-01
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Automobile
Skills Required: Customer Relationship Management,Microsoft Office,motorcycle driving
Additional Requirements:
- Age At least 25 years
- Only Male
100% Field/Marketing oriented work experienced.
The Candidates have experience in Motor Cycle driving & will have legal License for Customer Relationship Management.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access).
Good verbal communication skills in Bangla and English.
Management and leadership skills.
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Excellent analytical and problem-solving skills.
Friendly working environment under a group of Company.
Interpersonal and oral communication skills.
Candidate must be Smart, hardworking and career oriented.
Strong organization skills with a problem-solving attitude.
Self-Motivated & Positive attitude.
Customer complain handling capacity.
Organized & Discipline.
Responsibilities & Context:
Job Context:
Electric & Hybrid Car Specialist WORKSHOP is looking for committed performer as innovative Executive.
Job Responsibilities:
Customer handling with a positive, helpful attitude.
Provide excellent service and satisfactory information to the customer.
Assist customers and help them with workshop formalities and other works.
Develop and maintain good relationship with customer and support them for better service.
Keep records of customers, instructions recording details of inquiries, complaints, and comments.
Keep tracking outstanding clients.
Plan course of action to recover outstanding payment.
Locate and contact customers.
Update account status and database regularly.
Comply with requirements when legal action is unavoidable
Handle customers` questions or complaints.
Negotiate payoff deadlines and payment plans.
Build trust with customers.
Identify gaps in the system and recommend solutions.
Job Other Benifits:
- Mobile bill,Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.85% |
| Sonargaon University | 4.82% |
| World University of Bangladesh | 2.41% |
| University of Dhaka | 2.01% |
| Dhaka College | 2.01% |
| Southeast University | 2.01% |
| Northern University Bangladesh | 1.61% |
| Govt. Titumir College | 1.61% |
| Jagannath University | 1.61% |
| Daffodil International University (DIU) | 1.20% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 60.24% |
| 31-35 | 24.10% |
| 36-40 | 10.44% |
| 40+ | 4.82% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 10.44% |
| 20K-30K | 49.40% |
| 30K-40K | 27.71% |
| 40K-50K | 8.43% |
| 50K+ | 4.02% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 6.02% |
| 0.1 - 1 years | 3.21% |
| 1.1 - 3 years | 22.89% |
| 3.1 - 5 years | 24.90% |
| 5+ years | 42.97% |
