Executive (Customer Care Department)

Job Description

Title: Executive (Customer Care Department)

Company Name: multibrand WORKSHOP ltd.

Vacancy: --

Age: 22 to 35 years

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:

• 1 to 2 years

• Masters
• Bachelor/Honors

• 1 to 2 years

• Age 22 to 35 years
• Only Male

• Minimum 1-2 years practical experience in Automobile Sector will be preferable.

• In case of highly experienced candidate, educational requirements may be relaxed.

• Candidate must be Smart, hardworking and career oriented.

• Good Knowledge in Computer, MS-Word, Excel & PowerPoint.

• Self-Motivated & Positive attitude.

• Customer complain handling capacity.

• Organized & Discipline.

• Strong organization skills with a problem-solving attitude.

Job Context:

Electric & Hybrid Car Specialist WORKSHOP is looking for committed & performance as Executive.

Job Responsibilities:

• Customer reception and proper customer handling with a positive, helpful attitude.

• Provide excellent service and satisfactory information to the customer.

• Assist customers and help them with workshop formalities and other works.

• Develop and maintain good relationship with customer and support them for better service.

• Answering phones in a professional manner, and routing calls as necessary.

• Responding promptly to customer inquiries and acknowledging and resolving customer complaints.

• Keep records of customers, instructions recording details of inquiries, complaints, and comments.

• Mobile bill,Tour allowance,Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per Company Policy