Executive (Customer Care Department)
Job Description
Title: Executive (Customer Care Department)
Company Name: multibrand WORKSHOP ltd.
Vacancy: --
Age: 22 to 35 years
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: Negotiable
Experience:
- At least 1 years
Published: 2025-07-15
Application Deadline: 2025-08-14
Education:
- Masters
- Bachelor/Honors
Requirements:
- At least 1 years
Skills Required:
Additional Requirements:
- Age 22 to 35 years
- Only Male
Minimum 1 years practical experience in Automobile Sector will be preferable.
In case of highly experienced candidate, educational requirements may be relaxed.
Candidate must be Smart, hardworking and career oriented.
Good Knowledge in Computer, MS-Word, Excel & PowerPoint.
Self-Motivated & Positive attitude.
Customer complain handling capacity.
Organized & Discipline.
Strong organization skills with a problem-solving attitude.
Responsibilities & Context:
Job Context:
Electric & Hybrid Car Specialist WORKSHOP is looking for committed & performance as Executive.
Job Responsibilities:
- Customer reception and proper customer handling with a positive, helpful attitude.
- Provide excellent service and satisfactory information to the customer.
- Assist customers and help them with workshop formalities and other works.
- Develop and maintain good relationship with customer and support them for better service.
- Answering phones in a professional manner, and routing calls as necessary.
- Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
- Keep records of customers, instructions recording details of inquiries, complaints, and comments.
Job Other Benifits:
- Mobile bill,Tour allowance,Provident fund
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
As per Company Policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.47% |
| Sonargaon University | 3.21% |
| University of Dhaka | 3.21% |
| Southeast University | 1.86% |
| Govt. Titumir College | 1.69% |
| Dhaka Polytechnic Institute | 1.52% |
| North South University | 1.35% |
| 1.35% | |
| Ahsanullah University of Science and Technology (AUST) | 1.18% |
| Mawts Institute Of Technology | 1.18% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 77.36% |
| 31-35 | 19.26% |
| 36-40 | 1.69% |
| 40+ | 0.34% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 31.98% |
| 20K-30K | 53.64% |
| 30K-40K | 11.17% |
| 40K-50K | 2.71% |
| 50K+ | 0.51% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 12.84% |
| 0.1 - 1 years | 13.68% |
| 1.1 - 3 years | 27.87% |
| 3.1 - 5 years | 19.76% |
| 5+ years | 25.84% |
