Executive (Call Center)
Job Description
Title: Executive (Call Center)
Company Name: EW VM Health Bangladesh Ltd
Vacancy: 2
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Healthcare/Lifestyle product
Published: 2025-08-16
Application Deadline: 2025-09-15
Education:
Minimum Bachelor’s degree in any discipline.
Candidates with Fluency in English & Bangla will be given preference.
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Healthcare/Lifestyle product
Skills Required:
Additional Requirements:
1–2 years of experience in Call Center / Customer Care will be considered an advantage.
Freshers with excellent communication skills are strongly encouraged to apply.
Must be smart, well-presented, and possess clear and professional pronunciation
Responsibilities & Context:
Handle incoming and outgoing calls professionally and courteously.
Provide accurate information about services, packages, and appointments.
Record customer queries, complaints, and feedback, and forward them to the concerned department.
Maintain call logs and update the database regularly.
Assist in scheduling appointments and follow-up calls.
Achieve daily/weekly call targets set by the management.
Maintain a polite, empathetic, and professional tone at all times.
Ensure confidentiality of patient/ client information.
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Others benefit as per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.71% |
| University of Dhaka | 3.24% |
| Daffodil International University (DIU) | 1.98% |
| Tejgaon College | 1.62% |
| Dhaka International University | 1.62% |
| Bangladesh Open University | 1.44% |
| Jagannath University | 1.44% |
| Northern University Bangladesh | 1.08% |
| Eastern University | 1.08% |
| Jahangirnagar University | 1.08% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.20% |
| 31-35 | 19.78% |
| 36-40 | 3.96% |
| 40+ | 2.34% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 52.70% |
| 20K-30K | 41.37% |
| 30K-40K | 4.68% |
| 40K-50K | 0.72% |
| 50K+ | 0.54% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 22.30% |
| 0.1 - 1 years | 14.03% |
| 1.1 - 3 years | 28.24% |
| 3.1 - 5 years | 16.73% |
| 5+ years | 18.71% |
