Engineer / Senior Engineer – Core Network

Job Description

Title: Engineer / Senior Engineer – Core Network

Company Name: Bijoy Online Limited

Vacancy: 1

Age: At least 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Telecommunication, ISP

• Bachelor of Science (BSc) in Computer Science & Engineering, Information Technology, Electronics and Telecommunication Engineering

• 2 to 4 years
• The applicants should have experience in the following business area(s): Telecommunication, ISP

• Age At least 25 years

• Strong knowledge about routing and FTTX Technology.

• Ability to work under a 24/7 roster shift, ensuring uninterrupted technical support and system uptime.

• Knowledge of ISP/Core Network architecture and Internet backbone operations

• Strong analytical and problem-solving ability

• Ability to handle network incidents and service outages under pressure

• Strong communication and teamwork skills

• Manage and configure network devices such as Mikrotik routers, switches, and firewalls,OLTs ensuring smooth and secure connectivity.

• Monitor network systems using network monitoring tools, promptly responding to alerts and resolving any detected faults.

• Engage directly with clients to identify, analyze, and resolve technical and IT-related challenges efficiently.

• Provide technical support and respond to customer inquiries through phone calls, emails.

• Implement innovative network solutions and enhance existing infrastructure for improved efficiency and security.

• Conduct in-depth analysis of network logs, data, and performance reports to identify root causes of issues and mitigate security vulnerabilities.

• Maintain proper documentation and prepare necessary technical and operational reports.

• Deliver timely and effective network services, assistance, and solutions to ensure maximum customer satisfaction.

• Tour allowance,Mobile bill
• Salary Review: Yearly
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Career Growth & Internal Mobility - Clear career progression and opportunities for internal movement across functions/business units.

• Learning & Development - Professional training, leadership development, technical learning and continuous upskilling opportunities.

• Collaborative Work Environment - Supportive, respectful and team-oriented workplace culture.

• Performance-Based Growth - Recognition and career advancement linked to performance and contribution.

• Exposure to Diverse Businesses - Opportunity to work across multiple industries, projects, functions and business units.

• Leadership Exposure - Opportunities to work with experienced professionals and senior leadership.

• Employee Wellbeing - Initiatives supporting physical, mental and overall employee wellbeing.