Driver

Job Description

Title: Driver

Company Name: ASCOTT The Residence Ltd.

Vacancy: 3

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Able to meet all the comfort requirements of the hotel guests and customer.
∎ Able to drive in a safe and efficient manner.
∎ Responsible to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.
∎ Able to keep a record of all the incidents while driving, for example, any accidents or tickets.
∎ Able to ensure safe and easy travel for the guests to their destinations or to the hotel.
∎ Able to file the record of the timings for which the vehicle was used and the purpose to his/ her superior.
∎ Able to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.
∎ Responsible to ensure the safety of the guests while travelling.
∎ Responsible to ensure the security of guest belonging while travelling.
∎ Ensure that the guests are wearing seat belts.
∎ Able to welcome the guest with a placard at the airport.
∎ Maintain good coordination with the hotel's airport representative.
∎ Able to maintain a positive conversation with the guests.
∎ Should follow all designated SOP's for any vehicle breakdowns and accidents.
∎ Assist the guests with the luggage as and when required.
∎ Transport guest luggage to and from designated bell desk or lobby area.
∎ Provide the complimentary water and cold towels (as per hotels standard operating policy SOP) once the guest is seated comfortably in the car.
∎ Maintain proper records of the trip starting and ending kilometers or miles.
∎ If the guest is paying the taxi fare by cash then the exact tender or change must be returned back to the guest.
∎ If the guest is paying by cash then he/she should be able to handle and report to Front office.
∎ Follow the standard route and reporting time schedule at all times.
∎ Forward or report all guest complaints, problems or incidents to the manager on duty or Bell desk manager of front office responsible.
∎ Perform any trips and drives with the hotel car/bus as requested.
∎ Responsible to park the car at designated parking areas and also follow the parking policy.
∎ Obey all traffic and driving regulations like speed limit etc. at all times.
∎ Keep the vehicle spotless in both exterior and interior appearance.
∎ In charge of the maintenance of his vehicles service dues, cleaning, up keeping and running condition.
∎ He/she is responsible to report to the superiors regarding all incidents.
∎ Always maintain positive customer relations at all times.
∎ Have a good knowledge of the hotel's facilities and services.
∎ Able to provide information on hotels amenities, activities, restaurants and any places of interest near the hotel.
∎ Able to provide details on hotels room features like wifi, minibar, tea coffee maker and other amenities if asked by the guest.
∎ Keep the assigned car or vehicle clean and ensuring that it is mechanically sound.
∎ The vehicle must be spotless in appearance and ready to go for a drive without issue at all times.
∎ Inspect vehicle using the car/limousine checklist and rectify any issues found during the checking.
∎ Ensure effective handover from the earlier shift and sign on the log book.
∎ Preferably non-smoker due to the close proximity with the guest, use mouth freshness to avoid bad odours.
∎ Maintain high grooming and personal hygiene standards.
∎ Always wear a proper uniform with name tag nicely polished (if required).
∎ Practices accident prevention measures.
∎ Maintains good personal safety and grooming standards.
∎ Treat all clients and colleagues in a polite and courteous manner at all times.
∎ Perform any other duties as assigned by the management/Front office Manager.

Additional Requirements:
∎ Age 25 to 45 years
∎ Only males are allowed to apply
∎ Excellent driving skills.
∎ Valid driver's license with the excellent driving record.
∎ No black points on license.
∎ The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude.

Salary:
∎ Negotiable
∎ Service charge monthly basis

Compensation & Other Benefits:
∎ Provident fund
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2

Application Deadline: June 10, 2019

Company Information:
∎ ASCOTT The Residence Ltd.
∎ Address : House # 13, Road # 08, Block # K, Baridhara, Gulshan # 1212.
∎ Web : www.ascottdhaka.com
∎ Business : Hotel

Category: Hospitality/ Travel/ Tourism

Read Before Apply: Minimum 5 years prior hotel experience required in a similar role.