Customer Support Specialist
Job Description
Title: Customer Support Specialist
Company Name: Easytrax World
Vacancy: 5
Age: 22 to 30 years
Job Location: Dhaka (DOHS Mirpur)
Salary: Negotiable
Experience:
- 1 to 5 years
- Freshers are also encouraged to apply.
Published: 2025-03-09
Application Deadline: 2025-03-19
Education:
- Bachelor of Business Administration (BBA)
- Diploma in Computer
Requirements:
- 1 to 5 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 22 to 30 years
- Minimum 1-year experience in a similar role for the executive position
- Students are encouraged to apply
Responsibilities & Context:
Conduct feedback calls to gather customer insights and improve service quality
Facilitate the onboarding of new devices, ensuring efficient setup and user acclimation
Apply analytical skills to troubleshoot and resolve customer problems effectively
Conduct payment reminder calls to ensure timely customer payments
Update and manage customer payment records accurately within the CRM
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.52% |
| Bangladesh University of Business and Technology | 4.76% |
| Govt. Titumir College | 2.86% |
| Southeast University | 2.86% |
| Daffodil International University (DIU) | 2.86% |
| Green University of Bangladesh | 2.86% |
| Bangladesh Open University | 1.90% |
| University of Dhaka | 1.90% |
| City University | 1.90% |
| University of Liberal Arts Bangladesh | 1.90% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.10% |
| 31-35 | 16.19% |
| 36-40 | 3.81% |
| 40+ | 1.90% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 55.24% |
| 20K-30K | 35.24% |
| 30K-40K | 6.67% |
| 40K-50K | 2.86% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.62% |
| 0.1 - 1 years | 13.33% |
| 1.1 - 3 years | 22.86% |
| 3.1 - 5 years | 20.00% |
| 5+ years | 16.19% |
