Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: TravoJet

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Airlines, Customer Service, IATA, online travel agency, Reservation/ Ticketing, Tour Guide, Travel Agent, Visa Processing

Job Responsibilities:
∎ Good command on email correspondence and writing/speaking in English
∎ Airline Ticketing & reservation, Creating PNR, issuing and reissuing ticket using GDS (Galileo/ Sabre/ Amadeus).
∎ Building Relationship with Airlines and Corporate Customers.
∎ Ability to manage corporate clients and dealing with customer queries and complaints.
∎ Respond to client query through phone, email, social media, online & in person.
∎ Achieve monthly sales target and reporting.
∎ Experienced candidates will get preference.
∎ Good knowledge of VISA Processing & Air Ticketing.
∎ Capable of handling the tour related accounts
∎ Counseling with clients to choose a better destination.
∎ Describing the sight-seeing and itineraries to the clients. Book hotels, excursions, transfers using booking engines
∎ Any other tasks as assigned by the management.

Additional Requirements:
∎ Age 24 to 35 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Application Deadline: August 31, 2019

Company Information:
∎ TravoJet
∎ Address : Plot # I/15-18 (Ground Floor), Road # 6, Block # D, Section # 12, Mirpur-1216
∎ Web : www.travojet.com
∎ Business : Airline, Travel & Tourism

Category: Hospitality/ Travel/ Tourism