Customer Support Executive E-Commerce

• At most 2 years
• The applicants should have experience in the following business area(s): F-commerce

• Secondary

• At most 2 years
• The applicants should have experience in the following business area(s): F-commerce

• Age 17 to 28 years
• Only Female

Order Confirmation

• Call customers to confirm online orders.

• Verify customer details and delivery addresses.

• Follow up on pending and unconfirmed orders.

Customer Support

• Respond to customer inquiries through phone calls, Facebook, and WhatsApp.

• Provide product information, pricing, and delivery details.

• Handle customer complaints professionally.

Video Content Creation

• Occasionally participate in making product videos.

• Assist with short promotional and social media videos.

• Help create engaging content for Facebook and other platforms.

• Over time allowance
• Festival Bonus: 2

Performance Bonus