Customer Services Manager

Job Description

Title: Customer Services Manager

Company Name: Immi Visa Pvt Ltd.

Vacancy: 01

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor's degree from any reputed University.
∎ Preferred O' Level & A' Level Education.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Work Closely with Customer to assess and determine eligibility for General Skilled Migration.
∎ Execute the fee agreement on behalf of Immi Visa to ensure the services.
∎ Ensure a high level of customer satisfaction by answering the enquiries.
∎ Achieve the service's goal on a monthly, quarterly, and yearly basis.
∎ Assist and report to Higher-Level Management.
∎ Assist & prepare online visa applications.
∎ Preparation of different applications and advise clients on supporting documents
∎ Client files management.
∎ Generate ideas to increase sales.
∎ Work closely with Marketing Department in various achievements.
∎ Communicating with various professional associations & Clients.
∎ Follow up with existing and potential clients.
∎ Meet deadlines and prioritize workload under pressure.
∎ Other duties must be performed if assigned by Immi Visa.

Additional Requirements:
∎ Experience: Not less than 2 years in the relevant field.
∎ Good Communication Skills in English.
∎ Preferred Sound Knowledge about Australian Skilled & Student Visas.
∎ Minimum Two years of relevant work experience.
∎ Can work under pressure.
∎ Willing to learn Australian Migration Procedure

Salary: Negotiable

Compensation & Other Benefits:
∎ 3 Months training will be provided on Australia Skilled & Family Migration & Student Visa
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
∎ Training throughout the employment period

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Dec 2022

Company Information:
∎ 10 Nov 2022
∎ Immi Visa Pvt Ltd.

Category: Marketing/Sales