Customer Service (WFH)

Job Description

Title: Customer Service (WFH)

Company Name: KZGroup

Vacancy: --

Age: At least 20 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At most 30 years
• The applicants should have experience in the following business area(s): IT Enabled Service

• Higher Secondary

• High school diploma or equivalent.

• At most 30 years
• The applicants should have experience in the following business area(s): IT Enabled Service

• Age At least 20 years

Technical Skills:

• Proficiency in using computers and Microsoft Office Suite.
• Familiarity with Google Workspace (Sheets, Drive, Gmail, etc.).

Language Skills:

• Must be fluent in English, both spoken and written.
• Typing Speed: Minimum typing speed of 60 words per minute.
• Communication Skills: Excellent verbal and written communication skills, effective in both team management and customer issue resolution.
• Experience: Experience in customer service or a related field.
• Personal Attributes:
• Strong problem-solving skills, capable of handling complex customer issues.
• Highly reliable and responsible, demonstrating strong work ethics and integrity.
• Eager to learn and grow professionally.

Job Summary:

The Administrative Assistant will play a crucial role in ensuring the smooth and efficient operation of our office. The ideal candidate will be organized, detail-oriented, and capable of multitasking in a fast-paced environment. This role involves providing administrative support to various departments, managing office supplies, coordinating meetings, and assisting with general office tasks.

Communication:

• Communicate effectively with team members and external partners.
• Serve as a point of contact for inquiries from both internal and external sources.

Working Conditions:

• Standard office hours, with occasional flexibility required.
• Ability to work well under pressure and handle multiple tasks simultaneously.