Customer Service Specialist
Job Description
Title: Customer Service Specialist
Company Name: Rise Up Labs
Vacancy: 20
Age: Na
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
Published: 2024-08-13
Application Deadline: 2024-09-12
Education:
Requirements:
Skills Required:
Additional Requirements:
- Must be fluent in English Language (Speaking, Listening & Writing)
- Must pay attention to every detail
- Excellent communication & multi-tasking skills
- Minimum 6 months of experience in customer service/ support industry
- Able to work night shift/ day shift on roaster basis
Responsibilities & Context:
Job Context:
Riseup Labs is looking for a few expert and skilled “Customer Service Specialist” to support one of its international food ordering clients. You will be responsible for managing and handling back-office order processing for a large food chain company.
Job Responsibilities:
- Providing proper guest support via phone
- Take and place orders according to customer demands
- Update orders and details on CRM/Required platform
- Assist and suggest different toppings or items to customers
- Handle customer complaints and assist them properly
- Fully monitor and understand each order Up-sell additional items if asked
Working Hours: Roaster Basis; Night shift (8 Pm - 5 Am)
Job Other Benifits:
- Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
