Customer Service Specialist
Job Description
Title: Customer Service Specialist
Company Name: Rise Up Labs
Vacancy: 20
Age: Na
Job Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
Published: 2024-08-13
Application Deadline: 2024-09-12
Education:
Requirements:
Skills Required:
Additional Requirements:
- Must be fluent in English Language (Speaking, Listening & Writing)
- Must pay attention to every detail
- Excellent communication & multi-tasking skills
- Minimum 6 months of experience in customer service/ support industry
- Able to work night shift/ day shift on roaster basis
Responsibilities & Context:
Job Context:
Riseup Labs is looking for a few expert and skilled “Customer Service Specialist” to support one of its international food ordering clients. You will be responsible for managing and handling back-office order processing for a large food chain company.
Job Responsibilities:
- Providing proper guest support via phone
- Take and place orders according to customer demands
- Update orders and details on CRM/Required platform
- Assist and suggest different toppings or items to customers
- Handle customer complaints and assist them properly
- Fully monitor and understand each order Up-sell additional items if asked
Working Hours: Roaster Basis; Night shift (8 Pm - 5 Am)
Job Other Benifits:
- Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.38% |
| Daffodil International University (DIU) | 1.98% |
| North South University | 1.56% |
| University of Dhaka | 1.35% |
| Uttara University | 1.15% |
| Tejgaon College | 1.15% |
| Jahangirnagar University | 1.04% |
| World University of Bangladesh | 0.94% |
| Jagannath University | 0.94% |
| Southeast University | 0.94% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.46% |
| 31-35 | 17.40% |
| 36-40 | 3.54% |
| 40+ | 0.73% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 60.29% |
| 20K-30K | 32.77% |
| 30K-40K | 5.88% |
| 40K-50K | 0.53% |
| 50K+ | 0.53% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 32.08% |
| 0.1 - 1 years | 15.83% |
| 1.1 - 3 years | 23.96% |
| 3.1 - 5 years | 14.27% |
| 5+ years | 13.85% |
