Title: Customer Service (Showroom Sales)
Company Name: KONCEPT FURNITURE LTD Sister Concern of Nasir Glass
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any discipline
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ Customer Service Executive is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
∎ Need to handle incoming calls to prospective customers pertaining to the Client's business.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Clear knowledge of Google Maps.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report from time to time to the team leader for complicated issues.
∎ Strong Personality
∎ Fluent in English speaking
∎ Strong grooming ability
∎ Good knowledge of computer operating & Microsoft Office Applications.
∎ Maintain, and develop relationships with existing & new Customers through the physical visit, telephone or emails
∎ Explain the features, characteristics, and quality of the products to customers.
∎ Ensure the highest level of customer care through excellent customer service.
Additional Requirements:
∎ Age at most 35 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2 (Yearly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2022
Company Information:
∎ 15 Oct 2022
∎ KONCEPT FURNITURE LTD Sister Concern of Nasir Glass
Category: Others
:
Source: bdjobs.com