Customer Service (Showroom Sales)
Job Description
Title: Customer Service (Showroom Sales)
Company Name: KONCEPT FURNITURE LTD Sister Concern of Nasir Glass
Vacancy: 5
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any discipline
∎ Skills Required: Computer skill, Internet Browsing, Microsoft Office Applications, Strong interpersonal skills
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Management, Customer Service, Customer Support through Phone, Face-to-Face Customer Support, Good comunication skill, Sales Representative, Salesman
∎ The applicants should have experience in the following business area(s):
Furniture, Furniture Manufacturer
Job Responsibilities:
∎ Customer Service Executive is overall responsible for providing reliable, prompt & friendly service to ensure customer satisfaction.
∎ Need to handle incoming calls to prospective customers pertaining to the Client's business.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Clear knowledge of Google Maps.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report from time to time to the team leader for complicated issues.
∎ Pleasant personality with fluency in English speaking and strong grooming ability.
∎ Good knowledge of computer operation (Microsoft Office Applications) with internet browsing.
∎ Maintain, and develop relationships with existing & new Customers through the physical visit, telephone or emails
∎ Explain the features, characteristics, and quality of the products to customers.
∎ Ensure the highest level of customer care through excellent customer service.
Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Good morality, honesty & driven by self-conscience.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other facilities according to the Company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Feb 2023
Company Information:
∎ 19 Jan 2023
∎ KONCEPT FURNITURE LTD Sister Concern of Nasir Glass
Category: Customer Support/Call Centre
: If you feel that you are the right person so we are looking for, please apply online with full resume or send your resume to the HR Department, Koncept Furniture Ltd., 32, Shezad Palace, North Ave., Gulshan-2, Dhaka-1212
Source: bdjobs.com
Deadline Expired on 18th Feb 2023
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Customer Service (Showroom Sales)
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