Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: WeTechHub.

Vacancy: 20

Age: 18 to 35 years

Job Location: Dhaka (Kawran Bazar)

Salary: Tk. 8000 - 10000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
• Freshers are also encouraged to apply.

• Higher Secondary

• 1 to 3 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
• Freshers are also encouraged to apply.

• Age 18 to 35 years

• Excellent communication skills with customers in appropriate accent.
• Must have clear spoken ability in English and Bangla.
• Have excellent interpersonal and listening skills.
• Be confident and able to approach people.
• Must have good knowledge about IT.

• Candidates have to make Inbound and outbound calls.

• Managing survey calls and customer service inquiries.

• Provide accurate, valid and complete information by using the right methods/tools.

• Keep records of customer interactions and file documents.

• Follow communication procedures, guidelines and policies.