Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: WeTechHub.

Vacancy: 05

Age: 22 to 32 years

Job Location: Dhaka (Kawran Bazar)

Salary: Tk. 16000 - 18000 (Monthly)

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce


Published: 2025-06-17

Application Deadline: 2025-07-16

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce


Skills Required: Client Service,Customer Care,Customer Service

Additional Requirements:
  • Age 22 to 32 years
  • Only Female
  • Excellent communication skills with customers in appropriate accent.

  • Must have excellent spoken ability in English.

  • Have excellent interpersonal and listening skills.

  • Be confident and able to approach people.

  • Must have good knowledge about IT.

  • Duty 9 PM to 6 AM (Night Shift)

  • Graduated in English.



Responsibilities & Context:
  • Attending client`s queries, concerns, complaints and make sure that they are appropriately appointed as per organization rules and regulation.

  • To carry out the daily operations of the customer service through only outbound call, live chat, video calling, texting and Email with the foreign client.

  • Communicate fluently in English.

  • Responding to customer questions and complaints over phone/online.

  • Identify customer needs, clarify information.

  • To interact extensively with customers to clarify their needs with satisfaction.

  • Keep up to date with necessary information, new launches, promotions etc.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 8.21%
Jagannath University 2.56%
Northern University Bangladesh 2.56%
Southeast University 2.56%
EDEN MOHILA COLLEGE 2.05%
University of Dhaka 2.05%
Dhaka International University 1.54%
Govt. Titumir College 1.54%
Daffodil International University (DIU) 1.54%
Sonargaon University 1.54%

Interested By Age Range

Age Range Percentage (%)
20-30 77.44%
31-35 15.90%
36-40 3.59%
40+ 1.54%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.85%
20K-30K 5.13%
40K-50K 0.51%
50K+ 0.51%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 22.05%
0.1 - 1 years 13.33%
1.1 - 3 years 29.23%
3.1 - 5 years 18.46%
5+ years 16.92%

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