Title: Customer Service Executive
Company Name: WeTechHub.
Vacancy: 05
Age: 22 to 32 years
Job Location: Dhaka (Kawran Bazar)
Salary: Tk. 16000 - 18000 (Monthly)
Experience:
Excellent communication skills with customers in appropriate accent.
Must have excellent spoken ability in English.
Have excellent interpersonal and listening skills.
Be confident and able to approach people.
Must have good knowledge about IT.
Duty 6 PM to 3 AM (Night Shift).
Graduated in English.
Highly priority will be given to those with a minimum IELTS score of 6 point.
Remote Job.
Attending client`s queries, concerns, complaints and make sure that they are appropriately appointed as per organization rules and regulation.
To carry out the daily operations of the customer service through only outbound call, live chat, video calling, texting and Email with the foreign client.
Communicate fluently in English.
Responding to customer questions and complaints over phone/online.
Identify customer needs, clarify information.
To interact extensively with customers to clarify their needs with satisfaction.
Keep up to date with necessary information, new launches, promotions etc.
| University | Percentage (%) |
|---|---|
| National University | 8.38% |
| Eden Mohila college | 2.79% |
| Govt. Eden Mohila College | 1.68% |
| Jahangirnagar University | 1.68% |
| University of Dhaka | 1.68% |
| Dhaka Mohanagar Mohila College | 1.68% |
| Eastern University | 1.68% |
| Bangladesh University of Business and Technology | 1.68% |
| Govt. Bangla College | 1.68% |
| Brac University | 1.68% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 73.74% |
| 31-35 | 19.55% |
| 36-40 | 5.03% |
| 40+ | 0.56% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 96.09% |
| 20K-30K | 3.91% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 32.96% |
| 0.1 - 1 years | 13.97% |
| 1.1 - 3 years | 27.37% |
| 3.1 - 5 years | 12.85% |
| 5+ years | 12.85% |