Customer Service Executive (Night Shift)
Job Description
Title: Customer Service Executive (Night Shift)
Company Name: Luminark Group
Vacancy: --
Age: 20 to 35 years
Job Location: Dhaka (Bosila)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Published: 2025-08-05
Application Deadline: 2025-08-20
Education:
- Higher Secondary
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): E-commerce
- Freshers are also encouraged to apply.
Skills Required: Call Center
Additional Requirements:
- Age 20 to 35 years
- Only Male
- Freshers are also encouraged to apply.
CUSTOMER SERVICE
Responsibilities & Context:
Respond to social media messages promptly and professionally.
Handle incoming calls and provide excellent customer support.
Communicate effectively in both Bengali and English.
Engage in social media according to instructions.
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call and customer service quality as per the requirement of the organization.
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.20% |
| Dhaka College | 1.70% |
| University of Dhaka | 1.26% |
| Sonargaon University | 0.81% |
| Northern University Bangladesh | 0.81% |
| Daffodil International University (DIU) | 0.81% |
| European University of Bangladesh | 0.81% |
| TEJGAON COLLEGE | 0.74% |
| University of Chittagong | 0.74% |
| Dhaka International University | 0.74% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 84.70% |
| 31-35 | 8.28% |
| 36-40 | 2.00% |
| 40+ | 0.74% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 56.07% |
| 20K-30K | 39.20% |
| 30K-40K | 3.55% |
| 40K-50K | 0.89% |
| 50K+ | 0.30% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 42.42% |
| 0.1 - 1 years | 12.56% |
| 1.1 - 3 years | 21.14% |
| 3.1 - 5 years | 11.68% |
| 5+ years | 12.20% |
