Customer Service Executive (Night Shift)

Job Description

Title: Customer Service Executive (Night Shift)

Company Name: Luminark Group

Vacancy: --

Age: 20 to 35 years

Job Location: Dhaka (Bosila)

Salary: Negotiable

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): E-commerce
  • Freshers are also encouraged to apply.


Published: 2025-08-05

Application Deadline: 2025-08-20

Education:
    • Higher Secondary
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): E-commerce
  • Freshers are also encouraged to apply.


Skills Required: Call Center

Additional Requirements:
  • Age 20 to 35 years
  • Only Male
  • Freshers are also encouraged to apply.

CUSTOMER SERVICE



Responsibilities & Context:
  • Respond to social media messages promptly and professionally.

  • Handle incoming calls and provide excellent customer support.

  • Communicate effectively in both Bengali and English.

  • Engage in social media according to instructions.

  • Answering incoming calls from customers and ensuring instant customer satisfaction.

  • Respond to customer inquiries.

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.

  • Troubleshoot/ helping to resolve customer service problems.

  • Provide general information.

  • Maintaining a high standard of call and customer service quality as per the requirement of the organization.



Job Other Benifits:
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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