Title: Executive (Night Shift)
Company Name: Luminark Group
Vacancy: --
Age: 20 to 35 years
Location: Dhaka (Bosila)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce
∎ Freshers are also encouraged to apply.
Published: 12 Jun 2025
Education:
∎ Higher Secondary, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
∎ CUSTOMER SERVICE
Responsibilities & Context:
∎ · Respond to social media messages promptly and professionally.
∎ · Handle incoming calls and provide excellent customer support.
∎ · Communicate effectively in both Bengali and English.
∎ · Engage in social media according to instructions.
∎ · Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ · Respond to customer inquiries.
∎ · Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ · Troubleshoot/ helping to resolve customer service problems.
∎ · Provide general information.
∎ · Maintaining a high standard of call and customer service quality as per the requirement of the organization.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Bosila)
Job Highlights:
Company Information:
∎ Luminark Group
∎ Luminark Sajher Maya, House no.: 1&3, 2nd floor, Road no,: 05, Block no.: C, Bosila City Developers, Bosila, Mohammadpur, Dhaka-1207, Bangladesh.
∎ Luminark Group is a dynamic, multi-sector enterprise committed to excellence and innovation. Our diverse ventures include a state-of-the-art Laser and Aesthetic Clinic, premium imported skincare products, sustainable agro solutions, cutting-edge IT services, and forward-thinking real estate developments. At Luminark, we strive to enhance lives—through beauty, technology, and growth.
Address::
∎ Luminark Sajher Maya, House no.: 1&3, 2nd floor, Road no,: 05, Block no.: C, Bosila City Developers, Bosila, Mohammadpur, Dhaka-1207, Bangladesh.
∎ Luminark Group is a dynamic, multi-sector enterprise committed to excellence and innovation. Our diverse ventures include a state-of-the-art Laser and Aesthetic Clinic, premium imported skincare products, sustainable agro solutions, cutting-edge IT services, and forward-thinking real estate developments. At Luminark, we strive to enhance lives—through beauty, technology, and growth.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 Jul 2025
Category: Customer Support/Call Centre