Executive (Night Shift)

Job Description

Title: Executive (Night Shift)

Company Name: Luminark Group

Vacancy: --

Age: 20 to 35 years

Location: Dhaka (Bosila)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce
∎ Freshers are also encouraged to apply.

Published: 12 Jun 2025

Education:
∎ Higher Secondary, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ CUSTOMER SERVICE

Responsibilities & Context:
∎ ·  Respond to social media messages promptly and professionally.
∎ ·  Handle incoming calls and provide excellent customer support.
∎ ·  Communicate effectively in both Bengali and English.
∎ ·  Engage in social media according to instructions.
∎ ·  Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ ·  Respond to customer inquiries.
∎ ·  Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ ·  Troubleshoot/ helping to resolve customer service problems.
∎ ·  Provide general information.
∎ ·  Maintaining a high standard of call and customer service quality as per the requirement of the organization.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Bosila)

Job Highlights:

Company Information:
∎ Luminark Group
∎ Luminark Sajher Maya, House no.: 1&3, 2nd floor, Road no,: 05, Block no.: C, Bosila City Developers, Bosila, Mohammadpur, Dhaka-1207, Bangladesh.
∎ Luminark Group is a dynamic, multi-sector enterprise committed to excellence and innovation. Our diverse ventures include a state-of-the-art Laser and Aesthetic Clinic, premium imported skincare products, sustainable agro solutions, cutting-edge IT services, and forward-thinking real estate developments. At Luminark, we strive to enhance lives—through beauty, technology, and growth.

Address::
∎ Luminark Sajher Maya, House no.: 1&3, 2nd floor, Road no,: 05, Block no.: C, Bosila City Developers, Bosila, Mohammadpur, Dhaka-1207, Bangladesh.
∎ Luminark Group is a dynamic, multi-sector enterprise committed to excellence and innovation. Our diverse ventures include a state-of-the-art Laser and Aesthetic Clinic, premium imported skincare products, sustainable agro solutions, cutting-edge IT services, and forward-thinking real estate developments. At Luminark, we strive to enhance lives—through beauty, technology, and growth.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Jul 2025

Category: Customer Support/Call Centre

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