Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: MA ENTERPRISE.
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
Published: 2025-12-20
Application Deadline: 2026-01-17
Education:
- Diploma
- Bachelor/Honors
Diploma (Automobile)/Graduate.
Requirements:
Skills Required:
Additional Requirements:
Skills & Qualifications:
Previous experience in customer service will be an added advantage.
Excellent communication skills in both Bangla and English.
Proficiency in handling phone calls, emails, and social media messages.
Patient, proactive, and positive attitude.
Good computer skills, especially in Microsoft Office (Word, Excel).
Strong problem-solving skills and decision-making ability.
Ability to work under pressure.
Additional Requirements (Optional):
Both males and females are encouraged to apply.
Experience in call center or Automobile.
Responsibilities & Context:
Provide professional customer service via phone calls, emails, and messages.
Handle customer complaints and ensure quick resolution.
Provide accurate information about products and services to new and existing customers.
Receive customer orders and follow up accordingly.
Maintain and update customer database regularly.
Report customer feedback to management.
Coordinate with the internal team for seamless service delivery.
Manage inbound and outbound communication via social media platforms.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
