Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: Smart Corporation Dhaka

Vacancy: 15

Age: 24 to 34 years

Location: Dhaka (Banglamotor)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Wholesale, IT Enabled Service, Trading or Export/Import, Importer, E-commerce

Published: 30 Dec 2024

Education:
∎ Master of Business Administration (MBA)

Requirements:

Additional Requirements:
∎ Age 24 to 34 years

Responsibilities & Context:
∎ Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
∎ Office Time 7 Hours (10am to 5pm) But
∎ Should be a mentality of replaying customer message at any time.
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.
∎ Facebook Page Management, Create Post, Check Inbox Message, Receive Order and Entry.
∎ Office Time 7 Hours (10am to 5pm) But
∎ Should be a mentality of replaying customer message at any time.
∎ Resolve product or service problems by clarifying the customer's complaint.
∎ Prepare product or service reports by collecting and analyzing customer information.
∎ Handle complaints; provide appropriate solutions and alternatives within the time limits.
∎ Resolve customer complaints via phone, email and Facebook Page messenger.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banglamotor)

Company Information:
∎ Smart Corporation Dhaka
∎ Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.
∎ Smart Corporation began in 2014. We are importer and Distributor of some specific brand. We have available more then 28 plus dealer around the country. Fashion, Gadget, Electronics, Cosmetics and Gift items is our main products. Now we are start our business in E-commerce and Facebook platform.

Address::
∎ Corporate Office: 10/1, Eastern Plaza Commercial Complex, 9th Floor, Hatirpool, Dhaka 1205.
∎ Smart Corporation began in 2014. We are importer and Distributor of some specific brand. We have available more then 28 plus dealer around the country. Fashion, Gadget, Electronics, Cosmetics and Gift items is our main products. Now we are start our business in E-commerce and Facebook platform.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 9 Jan 2025

Category: Sales Representative (SR)

Interested By University

University Percentage (%)
National University 6.00%
Eden Mohila College 4.00%
University of Dhaka 4.00%
Stamford University Bangladesh 3.00%
Govt. Eden Mohila College 3.00%
Govt. Azizul Haque College, Bogura 2.00%
Dhaka Mohanagar Mohila College 2.00%
CUCBA, University of Chittagong 1.00%
Tejgaon college Dhaka 1.00%
Mohammadpur Kendriya College 1.00%

Interested By Age Range

Age Range Percentage (%)
20-30 74.00%
31-35 20.00%
36-40 5.00%
40+ 1.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.00%
20K-30K 2.00%
30K-40K 1.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 28.00%
0.1 - 1 years 15.00%
1.1 - 3 years 30.00%
3.1 - 5 years 14.00%
5+ years 13.00%

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