Customer Relationship Management (CRM) Specialist
Job Description
Title: Customer Relationship Management (CRM) Specialist
Company Name: CrackTech Limited
Vacancy: 10
Age: Na
Job Location: Cumilla (Cumilla Adarsha Sadar)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Call Center
Published: 2024-08-12
Application Deadline: 2024-09-11
Education:
- Bachelor of Science (BSc)
- Bachelor of Business Administration (BBA)
- Bachelor of Arts (BA)
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Call Center
Skills Required: Client Service,Good behaviour,MS Office,Online sales
Additional Requirements:
- Experience: 1-2 years, with preference for those with call center experience, online sales skills, or similar backgrounds.
- Strong communication skills
- Problem-solving ability
- Proven experience in customer support via phone and online channels
- Ability to handle online sales and maintain user relationships
- Female candidates encouraged to apply
- Clear and professional communication skills
Responsibilities & Context:
Maintain communication with customers via mobile calls and messages. Provide support and assistance to customers, addressing their inquiries and concerns effectively.
Ensure a positive customer experience and resolve customer queries in a timely manner.
Build and nurture strong customer relationships through effective communication.
Provide timely support and resolve inquiries to ensure a positive experience.
Job Other Benifits:
- Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Performance bonus
Government Holidays.
Casual Leave.
Daily Snacks and Coffee.
Emergency Loan
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
