Customer Relation Officer (Super Shop)
Job Description
Title: Customer Relation Officer (Super Shop)
Company Name: Rongdhanu Group
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relation
∎ The applicants should have experience in the following business area(s):
Chain shop
Job Responsibilities:
∎ Maintaining a positive, empathetic and professional attitude toward customers at all times.
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Experience working with customer support
∎ Ability to stay calm when customers are stressed or upset.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Application Deadline: November 15, 2019
Company Information:
∎ Rongdhanu Group
∎ Address : House:12/D & 12/E,Block# A,Main Avenue,Bashundhara R/A,Dhaka-1229,Bangladesh
∎ Web : www.rongdhanugroup.com
Category: Marketing/Sales
Source: bdjobs.com
Deadline Expired on 15th Nov 2019
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