Customer Relation Manager (Admission Counselor)

Job Description

Title: Customer Relation Manager (Admission Counselor)

Company Name: Kakatuwa Media Ltd.

Vacancy: 02

Age: 25 to 35 years

Location: Dhaka

Salary: Tk. 19105 - 31493 (Monthly)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Online Newspaper/ News Portal

Published: 18 Feb 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Proactive to prior work and multitasking ability;
∎ Reporting through Google Analytics & Google Search console;
∎ Using A/B testing to optimize digital marketing performance;
∎ Must have idea on Ahrefs, SEMrush, MOZ or Buzz Sumo;
∎ Must have idea on Mailshimp, Sendgrid or Sendinblue;
∎ Knowledge about market trends.
∎ Fluency in oral, written English (highly desirable).
∎ Good interpersonal and public relations skills.
∎ Self-motivated, well behaved and humble.

Responsibilities & Context:
∎ Kakatuwa Media Ltd. is in search for potential candidates for the position of Customer Relation Manager who will be responsible for admission counselling and other assigned tasks. The candidate must have skills in Social Media Management from one digital dashboard.
∎ Audience targeting, analyzing, planning, and using SEO and SEM, On-Page SEO, Off-Page SEO, keyword research, content marketing, Google AdWords, Google Analytics, AdSense, YouTube Marketing, Blogging, Inbound Marketing, Outbound Marketing, etc.;
∎ Creative planning and execution of all the Facebook & Instagram marketing campaigns by using Facebook Ads Manager, more specifically, utilizing Conversion ads, and Lead ads with a full understanding of Facebook Conversion API & pixel for retargeting ads;
∎ Google Ads planning, measurement, audience & keyword analysis for best CPR on PPC & display ads;Analyzing digital marketing analytics reports and sharing insights with the team to develop optimization plans;
∎ Working with content marketing and Banner design to create suitable content for each stage of a customer's digital journey;
∎ Regularly monitoring user analytics and using these insights to drive strategies to secure downloads and improve customer engagement;
∎ Properly maintain and manage our eCommerce Platform;
∎ To maintain digital channel by composing and posting online content for the company's social media page & website (Facebook, Youtube, Instagram, website);
∎ Ability to write an article on the blog and social digital marketing platforms etc;
∎ Strong technical knowledge of Adobe Photoshop, Premiere PRO etc;
∎ Must be a creative thinker and problem solver;
∎ Perform any other task assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 1
∎ Other Benefits:
∎ Performance bonus;
∎ Salary Review: Yearly;
∎ Festival Bonus: 1

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Job Highlights:
∎ Customer Relation Manager for Kakatuwa Media ltd. One (1) year probationary period then confirmation.
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: Digital Marketing, SEO
∎ Training/Trade Course: Digital Marketing, SEO

Read Before Apply:

Please see all the instructions carefully and send your CV, copies of all academic certificates and mark sheets, experience letters and one copy of recent photograph with a cover letter at [email protected]