Customer Care / Professional Services Executive

Job Description

Title: Customer Care / Professional Services Executive

Company Name: TradeLink Technologies Ltd. Bangladesh Liaison Office

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Supply Chain

• Bachelor/Honors
• Masters
• North South University,BRAC University,Bangladesh Army International University of Science & Technology(BAIUST),Comilla,American International University Bangladesh students will get preference

• 2 to 5 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Supply Chain

Key Responsibilities

• Provide professional customer support and maintain strong customer relationships.

• Handle customer inquiries and operational coordination effectively.

• Support daily service operations and communication with clients.

• Coordinate with internal teams to ensure smooth service delivery.

• Maintain professional communication via email, phone, and online meetings.

Requirements

• Strong communication and interpersonal skills.

• Customer care or professional service experience preferred.

• IT or operational experience will be considered an advantage.

• Knowledge of the RFID/apparel/technology industry is a plus.

• Business Development (BD) experience is an added advantage but not mandatory.

• Candidates from any educational or professional background are encouraged to apply if they have strong customer handling capability.

Preferred Skills

• Good English communication skills.

• Ability to work independently and under pressure.

• Professional attitude and problem-solving capability.

• Proficiency in Microsoft Office and email communication.