Customer Care Front Desk Executive

Job Description

Title: Customer Care Front Desk Executive

Company Name: DPRC HOSPITAL LTD

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters / MBA from any reputed Public / Private University. Postgraduate Diploma in Hospital Management will be preferred.
∎ Medical assistance/ Paramedic/ Nurse/Healthcare related any Diploma/ Bachelor Degree.
∎ Skills Required: Hospital, Hospital and clinic, Hospital or Diagnostic Centre, Hospitality Management

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Hospital Administration, Hospital or Diagnostic Centre, Hospital Receptionist, Hospitality, Hospitality Management
∎ The applicants should have experience in the following business area(s): Hospital
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Responsible for managing overall hospital service activities to contribute to maximum business growth.
∎ Administering company policies and disciplines.
∎ Maintenance of company resources.
∎ Maintain & preserve hard & soft copies of all Documents concerned to hospital.
∎ Paying utility bills and renewing company documents on time.
∎ Team management, supervising and controlling all related works related Department.
∎ Sourcing and recruiting people to fill vacancies time to time.
∎ Ensure a sustainable relationship with patients.
∎ Ensure new corporate clients with a view to have Corporate Sign Up.
∎ Ensure premium service patient care to all clients.
∎ Promote Health Check Facilities to Corporate Clients & different target customers on a continuous & updated basis with a target to increase the patients flow.
∎ Supervise day to day activities of all staff.
∎ Ensure the hospital staffs are clients friendly and maintain quality of services.
∎ Ensure that all staff department are functioning regularly.
∎ Organize and participate staff meeting/training.
∎ Assist to Medical Director in his all administrative function.
∎ To guide the Finance & Accounts team in financial management, including financial planning, budget, and control to obtain the highest service advantage with a minimum cost impact.
∎ Lead and manage the finance associates to ensure regular accounting works.
∎ Sound knowledge in maintaining batch costing & inventory control mechanism.
∎ Safe keeping of all Official Documents relating to Govt. bodies.
∎ Maintain Inventory management system.
∎ Slow moving and non-moving inventory shall be identified, controlled and reported to take appropriate action.
∎ To ensure accuracy and authorize the daily transaction.
∎ Ensure proper cash management.
∎ Any Other Task Assign by the Management.

Additional Requirements:
∎ Age 20 to 45 years
∎ Both males and females are allowed to apply
∎ Must be experienced in Hospital Management.
∎ The applicant should have Minimum 5 to 7 years of experience in Hospital Management.
∎ Functional proficiency (reading, writing, and speaking) in English is MUST.
∎ Excellent knowledge in MS Office, email and Internet.
∎ We encourage competent individuals to apply for this post with experience in managing hospital and willing to work under pressure.

Salary:
∎ Negotiable depending on qualification and Experience.

Compensation & Other Benefits:
∎ Salary Review - Yearly
∎ Festival Bonus - 2 (Yearly)
∎ Mobile Bill

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 May 2023

Company Information:
∎ 11 Apr 2023
∎ DPRC HOSPITAL LTD

Category: Hospitality/ Travel/ Tourism

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Interested By University

University Percentage (%)
National University 10.32%
Bangladesh Open University 1.98%
State University of Bangladesh 1.59%
Daffodil International University 1.59%
North South University 1.59%
University of Dhaka 1.59%
Southeast University 1.19%
Green University of Bangladesh 1.19%
ASA University Bangladesh 1.19%
University of Asia Pacific 1.19%

Interested By Age Range

Age Range Percentage (%)
20-30 70.24%
31-35 15.87%
36-40 9.13%
40+ 3.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 43.10%
20K-30K 45.19%
30K-40K 8.79%
40K-50K 1.67%
50K+ 1.26%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 13.10%
0.1 - 1 years 13.49%
1.1 - 3 years 29.37%
3.1 - 5 years 15.87%
5+ years 28.17%

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