Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Tianshi (Bangladesh) Co. Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline.
∎ Skills Required: Call Center/Front desk.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Provide excellent customer service to enhance customers experience.
∎ Respond to customer inquiries via online messages and over the phone
∎ Initiate sale, process the sale, follow up.
∎ Provide after-sales support to gather important feedback from customers.
∎ Assist Operations & Management team to run smooth business in daily tasks.
∎ Tiasnshi Bangladesh Co.Ltd works with both B2B and B2C clients.

Additional Requirements:
∎ Age 22 to 32 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Customer Care, Front desk.
∎ Excellent written and verbal communication skill in English
∎ Customer Service Attitude and cares to serve
∎ Able to Multi-Task
∎ Can work under pressure
∎ Willingness to learn and grow professionally
∎ Interest in E-commerce, Social Media

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Dec 2022

Company Information:
∎ 10 Nov 2022
∎ Tianshi (Bangladesh) Co. Ltd.
∎ Address : House-41, Road-24, Gulshan-1, Dhaka - 1212
∎ Business : Tiens Group was founded in 1995 by Mr. Li Jinyuan in Tianjin, China, began its march into the international market in 1997. Today Tiens Group has become a multinational conglomerate, boasting of industrial capital, trading capital and financial capital,Its businesses cover fields like biotechnology, health management, hotel and tourism industry, educational training, e-commerce and real estate, etc. And with its business reaching over 110 countries, Tiens Group has an in-built culture with strong company value and ethics that represent a world of opportunity, challenge and fulfillment. TIANSHI (BANGLADESH) CO. LTD offers you an attractive and dynamic working environment for development of your career.

Category: Customer Support/Call Centre

: Only short-listed candidates will be called for initial interview. If you think you have the required qualification & aptitude, please apply with confidence with a recent passport size photograph, CV with contact number and name.

Source: bdjobs.com

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