Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: Ether Architects

Vacancy: 01

Age: 20 to 32 years

Job Location: Dhaka, Dhaka (Uttara Model Town)

Salary: Negotiable

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): Architecture Firm, Interior Design, Furniture


Published: 1-01-01

Application Deadline: 2026-11-10

Education:
  • Bachelor/Honors
  • Higher Secondary


Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): Architecture Firm, Interior Design, Furniture


Skills Required: Customer Care, Customer Relationship, Customer Service, Customer Support through Phone, Microsoft Excel, Microsoft Office, Communication and interpersonal skill, Quick Learning Ability, fluent in blangla, Computer Skills

Additional Requirements:
  • Age 20 to 32 years
  • Only Female


Responsibilities & Context:

About the Role: You will be the first voice our clients hear. From the first inquiry to project updates and follow-ups, you will make sure every client feels heard, informed, and looked after.

Responsibilities:

  • Respond promptly to client inquiries via phone, email, WhatsApp, and social media.

  • Understand each client’s needs and guide them to the right service or team.

  • Build a solid working knowledge of our services, processes, and policies.

  • Handle complaints politely, offer practical solutions, and follow up until the issue is closed.

  • Schedule meetings and site visits, and coordinate with our design, construction, and sales teams.

  • Keep client records accurate and up to date after every interaction.

  • Meet team targets for response time, resolution, and client satisfaction.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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