Title: Student Success Executive
Company Name: MZ Media
Vacancy: 2
Age: Na
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 18000 - 35000 (Monthly)
Experience:
Bachelor's degree preferred; fresh graduates may apply.
Experience in customer service
Coordination or student support, is an advantage.
Strong communication
Problem-solving
Patience
Organization,
Basic Google Sheets/office software skills are required.
Job Summary
MZ Media is looking for a supportive and organized Student Success Executive to maintain communication with learners, monitor progress, and help provide a positive learning experience.
Key Responsibilities
Support new student onboarding and answer routine questions.
Monitor attendance, assignments, and progress where applicable.
Coordinate with mentors or internal teams to address student needs.
Respond to concerns and escalate issues when necessary.
Collect feedback and maintain accurate records.
Help improve the overall student experience.
Proposed salary: BDT 18,000-35,000 per month. Freshers may apply.
Opportunity to contribute to student learning and development
Collaborative and supportive work environment
Training and professional skill development
Lunch provided and unlimited tea/coffee
Festival bonuses, performance incentives, paid leave, and career growth opportunities