Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: Antora Marriage Agency

Vacancy: 5

Age: 23 to 30 years

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 17000 - 20000 (Monthly)

Experience:

• 1 to 3 years

• Bachelor/Honors

• 1 to 3 years

• Age 23 to 30 years
• Only Female

Antora is a Premium & Corporate Marriage Media based in Gulshan. We are looking for *4 dedicated, smart, and well-mannered Customer Care Executives (Female)* to join our support team.

*Job Responsibilities:*

• Assist our premium clients over phone, WhatsApp & in-person by explaining our service packages clearly and professionally.

• Handle all incoming & outgoing calls, emails, and messages with utmost courtesy and professionalism.

• Maintain regular follow-up with clients to ensure they feel valued, supported, and well-informed.

• Maintain and update client database, profiles, and appointment schedules accurately.

• Support the senior team in day-to-day client management activities.

• Ensure a warm, welcoming, and premium experience for clients visiting our office.

*Requirements:*

• Must be Well-Educated (Minimum Graduate / Currently pursuing Masters).

• Excellent communication skills in both Bangla & English.

• Must have a positive attitude, patience, and eagerness to learn.

• Must be Smart, Presentable, and Well-Mannered.

• Proficient in MS Office, Email, and Social Media handling.

• Previous experience in Customer Care / Call Center / Client Relationship will be an added advantage.

• Freshers are also encouraged to apply if confident and good in English.

• Must be comfortable working with a female-led corporate team.

• Must maintain 100% confidentiality of client information.