Conversion Officer (Education Counselling Sector)
Job Description
Title: Conversion Officer (Education Counselling Sector)
Company Name: SAMS Global
Vacancy: 3
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelors Degree in any discipline from a reputable university.
∎ Preference will be given to candidates who have a degree from abroad.
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ We are seeking a highly motivated, well organized and goal driven individual to join our team. The successful candidate will be working in our conversion team. He/ She must possess excellent communication skills and maintain the core values of the organization.
∎ Please note: Candidates will be expected to commit to a 2-year contract term after successfully completing the probation period.
∎ Job responsibilities include, but are not limited to:
∎ Checking offer letters received from UK education providers to ensure all information matches with the applicant’s details.
∎ Coordinate the conversion activities with Regional offices to deploy the strategy.
∎ Communication with appropriate recipients regarding offer related information, suggesting alternative options, deadlines e.t.c.
∎ Support the conversion of international students by providing positive assistance through the entire enquiry and application process.
∎ Need to provide a systematic customer service as part of the international conversion team to ensure an effective and efficient service.
∎ Chasing after the receiver to fulfill the conditions, deposit payments and other requirements.
∎ Providing correct guidelines and assistance for interviews.
∎ Checking all the documents received from the applicants and ensuring nothing is missing before submitting the application to the universities.
∎ Communicating the updated information with team members and third parties.
∎ Ensure students join the universities on time and attend classes regularly.
∎ Regular communication with the overseas universities & colleges (predominantly UK-based) for different issues such as chasing pending decisions, obtaining offer letters in time, sharing different types of requirements/documents with universities etc.
∎ Coordinate with overseas country offices/franchises for facilitating their needs.
∎ Highlight any issues with the CRM system and offer feedback/suggestions on ways to make the system more user friendly, efficient & effective, where possible.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Experience in the educational counselling sector would be an advantage but not essential as full training will be provided.
∎ Strong written and oral communication skills in English.
∎ Strong decision-making abilities.
∎ Excellent Computer skills.
∎ Ability to multitask.
∎ Potential to handle challenging situations.
∎ Good Presentation skills.
∎ Capacity to work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Oct 2022
Company Information:
∎ 17 Sep 2022
∎ SAMS Global
Category: Education/Training
