Cluster Head - Operation
Job Description
Title: Cluster Head - Operation
Company Name: Nova Fertility Bangladesh Private Limited
Vacancy: 1
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 85000 - 100000 (Monthly)
Experience:
- 7 to 10 years
Published: 2025-12-13
Application Deadline: 2025-12-16
Education:
Requirements:
- 7 to 10 years
Skills Required:
Additional Requirements:
- Only Female
Responsibilities & Context:
- Provide thought leadership on all operational aspects for all the centers in Bangladesh.
- Review operational performance, systems and processes to ensure smooth and hassle free operations of the centers at all times
- Provide inputs on corrective actions to be taken (as applicable) in order to meet the financial targets of the centers
- Liaise with the stakeholders in legal, political and social environment to ensure successful operations of the centers
- Ensure collaboration/coordination of operations and sales team at all levels to enable superior performance
- Oversee the quality standards of service delivery across all centers to ensure quality patient care is delivered across all centers in standardized manner
- Continuously look out for ways to improve the service delivery in NIF centers in terms of quality, cost effectiveness, adherence to timelines etc.
- Collaborate with the Sales team to develop a mechanism to track patient conversion and continuously monitor the effectiveness of the tracking process
- Oversee and ensure that all standard clinical policies and procedures are followed in compliance with NABH requirements, State/local rules & regulations and the rules of all licensing and accrediting bodies
- Establish and maintain communication with Practicing Doctors in the centers and support the Center Director in doctor engagement initiatives
- Ensure periodic clinical and medical reviews along with the Medical Director and oversee timely execution of the initiatives/follow-up activities
- Act as a second level of escalation point for all operational Issues related to the centers within the region and take suitable action by interfacing with the concerned stakeholders to obtain timely solutions
- Assist projects team in setting up new centers in the region and support center heads in integration of the brownfield/green-field centers into NOVA family
- Continuously look out for ways to improve the service delivery in NIF centers in terms of quality, cost effectiveness,
- adherence to timelines etc.
- Collaborate with the Sales team to develop a mechanism to track patient conversion and continuously monitor the
- effectiveness of the tracking process
- Oversee and ensure that all standard clinical policies and procedures are followed in compliance with NABH
- requirements, State/local rules & regulations and the rules of all licensing and accrediting bodies
- Establish and maintain communication with Practicing Doctors in the centers and support the Center Director in
- doctor engagement initiatives
- Ensure periodic clinical and medical reviews along with the Medical Director and oversee timely execution of the
- initiatives/follow-up activities
- Act as a second level of escalation point for all operational Issues related to the centers within the region and take suitable action by interfacing with the concerned stakeholders to obtain timely solutions
- Assist projects team in setting up new centers in the region and support center heads in integration of the brownfield/green-field centers into NOVA family
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
Interested By University
| University | Percentage (%) |
|---|---|
| University of Dhaka | 5.13% |
| North South University | 5.13% |
| National University | 5.13% |
| American International University Bangladesh (AIUB) | 3.85% |
| University of Chittagong | 3.85% |
| UNIVERSITY OF RAJSHAHI | 2.56% |
| East West University | 2.56% |
| Khulna University of Engineering and Technology | 2.56% |
| State University of Bangladesh | 2.56% |
| Victoria University of Bangladesh | 2.56% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 16.67% |
| 31-35 | 17.95% |
| 36-40 | 17.95% |
| 40+ | 46.15% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 20K-30K | 9.09% |
| 40K-50K | 18.18% |
| 50K+ | 72.73% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 7.69% |
| 0.1 - 1 years | 10.26% |
| 1.1 - 3 years | 10.26% |
| 3.1 - 5 years | 7.69% |
| 5+ years | 64.10% |
