Job Description
Title: Client Success Executive
Company Name: Rokify
Vacancy: 5
Location: Dhaka (Uttara)
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.
Published: 29 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Responsibilities & Context:
∎ Act as the primary point of contact for clients, managing both written and verbal communication.
∎ Handle prospect responses from client marketing campaigns and schedule meetings between clients and prospects.
∎ Assist with product validation and develop customized lead generation strategies for clients.
∎ Continuously refine and optimize lead generation strategies to improve campaign outcomes.
∎ Focus on client retention by maintaining strong relationships and delivering exceptional service.
∎ Collaborate with copywriters to craft accurate and engaging sales copy and content.
∎ Update and maintain the client’s lead management master file daily and provide regular reports to clients and stakeholders.
∎ Explore and implement new technologies and solutions to improve client success and service delivery.
∎ Undergraduate degree from a reputed university in any discipline.
∎ Fluent in verbal and written English, with strong communication skills to manage client relationships effectively.
∎ At least one year of experience in client communication and project management is preferred.
∎ Strong interpersonal and communication skills, with the ability to clearly articulate ideas.
∎ Quick learner, adaptable, flexible with organizational decisions, and resilient in challenging situations.
∎ Passionate about growth and committed to delivering excellence.
∎ About Us:
∎ Rokify.io is a diversified enterprise at the forefront of digital innovation, comprising a suite of companies that address the evolving needs of the modern business landscape. Our portfolio includes a marketing agency specializing in tailored B2B growth strategies, a software development agency focused on building custom solutions for complex challenges, and a SaaS platform designed to optimize sales outreach and efficiency.
∎ About the Role:
∎ We are seeking a Client Success Executive who is ready to take charge and make a measurable impact. This role is essential in enhancing our client services for existing global clients. The Client Success Executive will be responsible for maintaining strong client relationships, managing lead generation strategies, and ensuring the success of ongoing campaigns.
∎ Key Responsibilities:
∎ Act as the primary point of contact for clients, managing both written and verbal communication.
∎ Handle prospect responses from client marketing campaigns and schedule meetings between clients and prospects.
∎ Assist with product validation and develop customized lead generation strategies for clients.
∎ Continuously refine and optimize lead generation strategies to improve campaign outcomes.
∎ Focus on client retention by maintaining strong relationships and delivering exceptional service.
∎ Collaborate with copywriters to craft accurate and engaging sales copy and content.
∎ Update and maintain the client’s lead management master file daily and provide regular reports to clients and stakeholders.
∎ Explore and implement new technologies and solutions to improve client success and service delivery.
∎ Qualifications:
∎ Undergraduate degree from a reputed university in any discipline.
∎ Fluent in verbal and written English, with strong communication skills to manage client relationships effectively.
∎ At least one year of experience in client communication and project management is preferred.
∎ Strong interpersonal and communication skills, with the ability to clearly articulate ideas.
∎ Quick learner, adaptable, flexible with organizational decisions, and resilient in challenging situations.
∎ Passionate about growth and committed to delivering excellence.
Skills & Expertise:
Compensation & Other Benefits:
∎ Fully subsidized office-cooked lunch.
∎ Two festive bonuses per year.
∎ Five-day working week (Monday to Friday).
∎ 10 days of casual leave per year.
∎ 14 days of sick leave per year.
∎ 15 days of earned leave per year, with an encashment option.
∎ Performance bonuses of up to 20% of the base salary.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Uttara)
Company Information:
∎ Rokify
∎ House: 01, Road: 13, Sector: 10, Uttara, Dhaka-1230
∎ rokify.io
∎ Rokify.io is a diversified enterprise at the forefront of digital innovation, comprising a suite of companies that cater to the evolving needs of the business landscape. Our portfolio includes a cutting-edge marketing agency that specializes in driving client growth through tailored B2B strategies.
Address::
∎ House: 01, Road: 13, Sector: 10, Uttara, Dhaka-1230
∎ rokify.io
∎ Rokify.io is a diversified enterprise at the forefront of digital innovation, comprising a suite of companies that cater to the evolving needs of the business landscape. Our portfolio includes a cutting-edge marketing agency that specializes in driving client growth through tailored B2B strategies.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 May 2025
Category: Marketing/Sales
