Client Acquisition Manager

Job Description

Title: Client Acquisition Manager

Company Name: Cityscape International Ltd

Vacancy: 10

Age: 21 to 40 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Banks, Real Estate, Group of Companies

• Bachelor/Honors
• Masters

• Bachelor’s degree (Master’s preferred) in Business, Finance, International Relations, or Hospitality

• At least 2 years
• The applicants should have experience in the following business area(s): Banks, Real Estate, Group of Companies

• Age 21 to 40 years

• 3+ years experience in:
• Private banking / wealth management
• Luxury real estate or UHNW advisory
• Premium hospitality / private clubs
• Relationship-led enterprise sales
• Proven experience handling HNWI / family office clients

Skills & Competencies

 Essential Competencies

• Gravitas & executive presence
• Exceptional interpersonal intelligence
• Ability to operate in high-trust, low-volume environments
• Strong networking within elite circles
• Cultural fluency with local and international HNWI norms

Professional Skills

• Consultative selling (non-aggressive, insight-led)
• Stakeholder & committee management
• Contract and membership documentation literacy
• High discretion, emotional intelligence, and integrity

Personal Attributes

• Impeccable grooming and communication
• Calm, composed, and persuasive demeanor
• Long-term relationship mindset
• Absolute respect for confidentiality and protocol

Position: Senior Private Client Advisor / Client Acquisition Manager

Organization: Cityscape Lifestyle Ltd.

Reports To: Head of Sales

Role Purpose

The Private Client Director – Memberships will be responsible for acquiring, onboarding, and stewarding High Net Worth and Ultra High Net Worth Individuals into the Club through discreet relationship management, referrals, and curated engagements.

This role requires exceptional gravitas, cultural intelligence, and trust-building ability, positioning the Cityscape Lifestyle Limited as a long-term institution, not a lifestyle product.

Key Responsibilities

Client Acquisition & Relationship Building

• Identify, qualify, and cultivate HNWI / UHNWI prospects through personal networks, referrals, and strategic partnerships
• Conduct private, one-to-one membership conversations aligned with the Club’s ethos of discretion and exclusivity
• Present membership tiers and privileges without transactional selling
• Manage end-to-end member onboarding for approved candidates

Strategic Partnerships & Referrals

• Build referral pipelines with bankers, family offices, chambers, diplomats, CXOs, and industrial families
• Collaborate with banks and co-branded card partners for high-quality leads
• Maintain close coordination with the Membership Committee

Member Stewardship

• Act as a primary relationship steward during the first 6–12 months of membership
• Ensure alignment between member expectations and delivered experiences
• Handle sensitive client information with absolute confidentiality

Brand Representation

• Represent the Club at high-level private events, closed-door gatherings, and curated introductions
• Uphold the Club’s heritage, tone, and behavioral standards at all times

KPIs & Performance Metrics

Acquisition Metrics

• Approved Members Onboarded (quality-led, not volume-driven)
• Tier Mix: Minimum 40–50% mid-to-top tier memberships
• Average Membership Value (AMV): Tracked monthly and quarterly

Quality & Conversion

• Approval-to-Conversion Rate: ≥ 70%
• Referral Ratio: ≥ 50% of members via referral or introduction
• Drop-off Rate: < 10% post-approval

Relationship & Brand Metrics

• Member Satisfaction (First 90 Days): ≥ 90%
• Retention Intent Score: Measured through relationship reviews
• Compliance & Discretion: Zero breaches (non-negotiable) 

Compensation & Benefits *Competitive salary* (fixed + performance-based incentives) Membership privileges across Cityscape facilities KPI-linked bonuses & growth opportunities Career progression into *Head of Sales/COO* role Why Join Cityscape Lifestyle? Be part of *Bangladesh`s most ambitious lifestyle ecosystem* Work directly with *top leadership and decision-makers* High autonomy, creativity, and *impact-driven role* Opportunity to build a *legacy luxury brand*