Chief Operating Officer (COO)

Job Description

Title: Chief Operating Officer (COO)

Company Name: Leading Private Commercial Bank

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• At least 15 years
• The applicants should have experience in the following business area(s): Banks

• At least 15 years
• The applicants should have experience in the following business area(s): Banks

• 15+ years of banking experience with strong exposure to operations, compliance, and business functions

• Proven track record of working with regulators and handling audits/inspections

• Strong understanding of core banking systems and digital transformation

• Exceptional leadership and stakeholder management skills

• Strategic thinker with hands-on execution capability

About the Role

We are seeking an experienced and forward-thinking Chief Operating Officer (COO) to lead our bank’s operational strategy, regulatory engagement, and business alignment.

This role sits at the intersection of Operations, Business, and Technology, reporting directly to the CIO, and will play a critical role in driving efficiency, compliance, and digital transformation across the organization.

What You Will Do

1. Lead Bank-Wide Operations:

   • Oversee end-to-end banking operations including payments, settlements, trade services, and branch operations

   • Ensure high-quality service delivery, operational efficiency, and scalability

2. Be the Regulatory Interface:

   • Act as the key liaison with Bangladesh Bank and other regulators

   • Lead regulatory reporting, audits, and inspections with strong governance

3. Partner with Business Leaders:

   • Align operations with Retail, Corporate, SME, and Digital Banking strategies

   • Enable faster, compliant product launches and improved customer journeys

4. Drive Digital & Tech Integration:

   • Work closely with the CIO to integrate operations with core banking and digital platforms

   • Champion automation, straight-through processing, and process innovation

5. Strengthen Risk & Control Frameworks:

   • Ensure robust operational risk management, compliance, and internal controls

   • Lead BCP, disaster recovery, and audit readiness initiatives

Why Join Us?

• Strategic leadership role with enterprise-wide impact

• Opportunity to shape the bank`s operating model and digital future

• Direct exposure to executive leadership and board-level engagement

• Competitive compensation and benefits package