Chief Operating Officer (COO)

Job Description

Title: Chief Operating Officer (COO)

Company Name: EW VM Health Bangladesh Ltd

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 10 years

• Masters

• Master’s degree in Business Administration (MBA), Healthcare Management, or a related field from a reputed institution.

• Additional certifications or specialized training in healthcare administration, business development, or aesthetic practice management would be an advantage.

• At least 10 years

• Deep understanding of aesthetic, wellness, or regenerative medicine markets in Bangladesh.

• Strong leadership and relationship-building skills.

• Strategic mindset with hands-on operational expertise.

• Excellent communication in English and Bangla.

• Minimum 10 years of progressive leadership experience in operations, preferably in the healthcare, wellness, or aesthetic industry.

• At least 3–5 years in senior management with responsibility for business development or strategic growth.

Job Context:

EW Villa Medica Bangladesh is a premium destination for advanced aesthetic, anti-aging, and regenerative treatments. To support our growth and vision of excellence, we are seeking a proactive, strategic, and business-minded COO who will oversee daily operations and drive business development initiatives to position us as a leader in this rapidly growing industry.

Key Responsibilities:

• Lead, manage, and optimize day-to-day operations to ensure seamless service delivery and exceptional patient experience.

• Design and implement strategies for market growth, brand positioning, and service diversification.

• Identify and develop new business opportunities, partnerships, and service lines in the aesthetic & regenerative space.

• Drive business growth activities, including targeted promotions, service innovation, and revenue optimization plans.

• Develop and execute market extension strategies to enter new areas and reach broader client segments.

• Increase B2B engagement by building partnerships with corporate wellness programs, clinics, hospitals, insurance providers, and other stakeholders.

• Identify, approach, and onboard renowned consultants and specialists to enhance service portfolio and strengthen brand reputation.

• Provide strategic direction on content creation, ensuring informative, engaging, and brand-aligned materials for digital and offline use.

• Oversee and contribute to digital marketing initiatives including social media campaigns, SEO, paid ads, and influencer collaborations to boost market presence.

• Guide department heads (Clinical, Marketing, Finance, etc.) to achieve operational excellence and revenue targets.

• Monitor KPIs and financial metrics to ensure sustainable profitability.

• Foster a culture of innovation, quality, and patient-centered care.

• Collaborate closely with the Director/Managing Director on long-term strategic planning.

• Oversee compliance with healthcare regulations, quality standards, and safety protocols.

• Represent the center at professional networks, industry events, and partnership meetings.

• Salary Review: Yearly
• Festival Bonus: 2

• Other Benefits (as per company policy)