C&F Operations Manager
Job Description
Title: C&F Operations Manager
Company Name: Globe Enterprise and Agencies ltd.
Vacancy: Not specific
Job Location: Gazipur, Narayanganj, Mymensingh (Bhaluka)
Employment Status: Full-time
Educational Requirements:
∎ Candidates should have a Graduation/Post Graduation degree in any discipline from a reputed university.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Meet sales target, lead time and give support to all clients
∎ Manage customer's expectation and long- term relationship
∎ Lead and manage new client opportunities for customers
∎ Handle ad-hoc inquiry for client forwarding service.
∎ Engage implementation of any new services in collaboration with the related functions at origins/destinations
∎ Create, distribute, and maintain Standard Operational Procedures (SOPs)
∎ Lead new route development jointly with Sales and client product (or) Operation team.
∎ Review client performance and develop growth plan
∎ Support Sales representatives and Operation team for client sales skill up.
∎ Handle customer complaints and claims
∎ Achieve client Volume and Gross profit target of country sales team and Operation.
∎ Continuously focus on penetrating other areas of the business for additional support and to uncover additional business opportunities
∎ Understand accounts' business strategy & requirement for client; continually focus efforts on growing client business from existing accounts and new accounts.
∎ Create a business development plan with short- and long-term business objectives, and initiatives.
Additional Requirements:
∎ Structured thinking and positive mind-set.
∎ Creative and responsible
∎ Thorough knowledge of international transportation and freight forwarding
∎ Thorough knowledge of successful sales techniques
∎ Excellent written and verbal skills, including presentation skills (English)
∎ Detail-oriented, able to multitask and meet deadlines
∎ Self-motivated, able to work in a team and independently
∎ Ideally at least 7 years' experience in the freight forwarding companies.
∎ Minimum three years sales or operation experience for forwarding service.
∎ Internal/external sales skills and communication skills for coordination and negotiation.
∎ Skills for Microsoft excel and analytic ability.
∎ Experiences for business development for Large and SME local & MNC customers.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Aug 2023
Company Information:
∎ 31 Jul 2023
∎ Globe Enterprise and Agencies ltd.
Category: Marketing/Sales
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