Case Management Officer-CMO

Job Description

Title: Case Management Officer-CMO

Company Name: Ovibashi Karmi Unnayan Program (OKUP)

Vacancy: 1

Location: Dhaka

Maximum Salary: Tk. 41600 (Monthly)

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):NGO

Published: 5 Jun 2024

Education:
∎ Master’s degree in Law and Justice, Criminal Science, Victimology and Restorative Justice and other related disciplines from any reputed university
∎ Master’s degree in Law and Justice, Criminal Science, Victimology and Restorative Justice and other related disciplines from any reputed university

Requirements:

Additional Requirements:
∎ Demonstrated experiences of at least 3 years in legal practice in the court or as in similar case management position in any reputed NGO/ INGOs
∎ Excellent skills in providing explanation of legal provisions
∎ In-depth knowledge on arbitration system, judiciary system, court procedures, village court, legal aid committee etc.
∎ Good understanding of migrant’s rights and laws related to migrant workers in Bangladesh.
∎ Experience in working on migration, anti-trafficking or modern slavery projects/programs.
∎ Experience in adaptive management
∎ Self-motivated, proactive and target oriented
∎ Good report writing along with analytical skills
∎ Excellent problem-solving skills
∎ Self-starter, proactive, positive and target oriented
∎ Capability of working in challenging and demanding situations.
∎ Ability to work in a team and lead a team
∎ Able to manage multiple priorities/ multitasking
∎ Essential:
∎ Demonstrated experiences of at least 3 years in legal practice in the court or as in similar case management position in any reputed NGO/ INGOs
∎ Excellent skills in providing explanation of legal provisions
∎ In-depth knowledge on arbitration system, judiciary system, court procedures, village court, legal aid committee etc.
∎ Good understanding of migrant’s rights and laws related to migrant workers in Bangladesh.
∎ Desirable:
∎ Experience in working on migration, anti-trafficking or modern slavery projects/programs.
∎ Experience in adaptive management
∎ Competencies:
∎ Self-motivated, proactive and target oriented
∎ Good report writing along with analytical skills
∎ Excellent problem-solving skills
∎ Self-starter, proactive, positive and target oriented
∎ Capability of working in challenging and demanding situations.
∎ Ability to work in a team and lead a team
∎ Able to manage multiple priorities/ multitasking

Responsibilities & Context:
∎ Overall implementation of the case management activities in line with project work plan and budget and in compliance with organizational and donor policies.
∎ Work with team members both at head office and field office with following professional manners
∎ Receive, analyze, refer, and follow up cases/ complaints.
∎ Provide feedback to field staff on Case Identification and update on the process to share with beneficiaries.
∎ Ensure documentation on cases including input in online database and undertake M&E functions as required
∎ Provide required services to the sick returnee migrants at the airport, shelter home and any places where required
∎ Assist other team members to provide medical support, counseling support and legal support to the beneficiaries
∎ Take regular field visit to assess the cases, follow up and meet with respective service providers
∎ Organize and facilitation of CTCs, Stakeholders meeting/workshop/orientations etc.
∎ Contribute to different material and module development under the component.
∎ Co-facilitates relevant thematic PDO/PDT sessions in collaboration with field officers.
∎ Cooperate Field Officer & Community Mobilizer for ensuring component wise inputs effectively and share all update to the senior management
∎ Ensure regular monthly report to the Project Manager and keep close coordination with field officers and Community Mobilizers
∎ Establish and maintain professional relationship and collaboration with different government and non-government service provider organizations, migrant communities, and facilitate referrals of the migrant workers if needed
∎ Prepare quarterly and annual narrative reports on the provided services in line with the project inputs, outputs and impacts
∎ Prepare success stories of individual case, lessons learned, and good practice bi-annual basis
∎ Ensure high standards in financial and logistics management to meet accountability and transparency
∎ Represent OKUP when and where necessary
∎ This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required
∎ OKUP is a rights based migrant organization. OKUP promotes and protects human rights, labour rights, justice and dignity of all migrant workers irrespective of gender, across borders, through putting migrants’ perspectives at the center of migration discourse at all levels through unity and empowerment of migrant workers themselves. OKUP invites applications for the following position.
∎ Contact address: Shawdagor Garden, 466, Donia Post Office Road, Jatrabari, Dhaka-1236, Bangladesh, www.okup.org.bd

∎ Project/Program: OKUP – CLAIM Project
∎ Probation Period: 3 months
∎ Job Type: Contractual – Initially for One Year. (Extendable based on performance and available fund)
∎ Reported to : Project Manager
∎ Job Location: Dhaka (Need to visit field offices in a regular basis)
∎ Specific roles and responsibilities are as follows:
∎ Overall implementation of the case management activities in line with project work plan and budget and in compliance with organizational and donor policies.
∎ Work with team members both at head office and field office with following professional manners
∎ Receive, analyze, refer, and follow up cases/ complaints.
∎ Provide feedback to field staff on Case Identification and update on the process to share with beneficiaries.
∎ Ensure documentation on cases including input in online database and undertake M&E functions as required
∎ Provide required services to the sick returnee migrants at the airport, shelter home and any places where required
∎ Assist other team members to provide medical support, counseling support and legal support to the beneficiaries
∎ Take regular field visit to assess the cases, follow up and meet with respective service providers
∎ Organize and facilitation of CTCs, Stakeholders meeting/workshop/orientations etc.
∎ Contribute to different material and module development under the component.
∎ Co-facilitates relevant thematic PDO/PDT sessions in collaboration with field officers.
∎ Cooperate Field Officer & Community Mobilizer for ensuring component wise inputs effectively and share all update to the senior management
∎ Ensure regular monthly report to the Project Manager and keep close coordination with field officers and Community Mobilizers
∎ Establish and maintain professional relationship and collaboration with different government and non-government service provider organizations, migrant communities, and facilitate referrals of the migrant workers if needed
∎ Prepare quarterly and annual narrative reports on the provided services in line with the project inputs, outputs and impacts
∎ Prepare success stories of individual case, lessons learned, and good practice bi-annual basis
∎ Ensure high standards in financial and logistics management to meet accountability and transparency
∎ Represent OKUP when and where necessary
∎ This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required

Employment Status: Contractual

Job Location: Dhaka

Read Before Apply:

Submit a covering letter explaining how your experience meets this position and a CV

N.B. OKUP is an equal opportunities employer and does not discriminate between sex, religion, age, ethnicity, HIV status and disability. Internal candidates may apply as well.



Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Ovibashi Karmi Unnayan Program (OKUP)
∎ Swadagar Garden (4th Floor), 466, Nayapara, Post Office Road, Donia, Dhaka -1236
∎ OKUP promotes and protects human rights, labour rights, justice and dignity of all migrant workers irrespective of genders across borders through putting migrants` perspectives in the centre of migration discourse at all levels through unity and empowerment of migrant workers themselves. OKUP?s mission are - reduce migration related risks and vulnerabilities with the focus of labour trafficking through pre-departure interventions; provide direct assistance for social reintegration of the vulnerable migrant through repatriation, family reunification, shelter, health (particularly Sexual and Reproductive Health), Legal and paralegal support and services; espouse sustainable livelihoods and economic reintegration of the returnees and the communities for sustainable development; organise migrant worker and the families for unity, empowerment and flag their voice and perspective into migration discourse; carry out Action Research and evidence based advocacy at all levels.

Address::
∎ Swadagar Garden (4th Floor), 466, Nayapara, Post Office Road, Donia, Dhaka -1236
∎ OKUP promotes and protects human rights, labour rights, justice and dignity of all migrant workers irrespective of genders across borders through putting migrants` perspectives in the centre of migration discourse at all levels through unity and empowerment of migrant workers themselves. OKUP?s mission are - reduce migration related risks and vulnerabilities with the focus of labour trafficking through pre-departure interventions; provide direct assistance for social reintegration of the vulnerable migrant through repatriation, family reunification, shelter, health (particularly Sexual and Reproductive Health), Legal and paralegal support and services; espouse sustainable livelihoods and economic reintegration of the returnees and the communities for sustainable development; organise migrant worker and the families for unity, empowerment and flag their voice and perspective into migration discourse; carry out Action Research and evidence based advocacy at all levels.

Application Deadline: 12 Jun 2024

Category: NGO/Development

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