Case Management Officer (CMO)

Job Description

Title: Case Management Officer (CMO)

Company Name: Centre for Development Innovation & Practices - CDIP

Vacancy: 1

Age: at most 45 years

Location: Anywhere in Bangladesh

Experience:
∎ At least 5 years

Published: 6 Jul 2025

Education:
∎ Master’s Degree in Social Work/Social Welfare/Sociology/Psychology/Clinical Psychology/Educational Psychology/ Education/ Economics/Political science/ Anthropology/ Women & Gender studies/Business studies/ Development studies from any Govt. Approved University;
∎ More than one 3rd Division/Class in examinations will not be accepted;
∎ Training in Case Management, Counseling, Entrepreneurship Development will be treated as extra quality;
∎ Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and
∎ Required to have excellent communication skills (written and verbal) in English & Bangla;
∎ Understanding and speaking the local language of the project area is an advantage;
∎ Proficiency in Online Data management tools is highly preferable.
∎
∎ Master’s Degree in Social Work/Social Welfare/Sociology/Psychology/Clinical Psychology/Educational Psychology/ Education/ Economics/Political science/ Anthropology/ Women & Gender studies/Business studies/ Development studies from any Govt. Approved University;
∎ More than one 3rd Division/Class in examinations will not be accepted;
∎ Training in Case Management, Counseling, Entrepreneurship Development will be treated as extra quality;
∎ Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and
∎ Required to have excellent communication skills (written and verbal) in English & Bangla;
∎ Understanding and speaking the local language of the project area is an advantage;
∎ Proficiency in Online Data management tools is highly preferable.

Requirements:

Additional Requirements:
∎ Age at most 45 years
∎ At least 5 years of relevant experience in Case Management/ Psychosocial Counseling/Information Management/Training management in the development organization.
∎ Qualified women are strongly encouraged to apply.
∎ Field Office.
∎ 05 Years (30 June 2026 and annually renewable based on performance and project funding).
∎ At least 5 years of relevant experience in Case Management/ Psychosocial Counseling/Information Management/Training management in the development organization.
∎ Qualified women are strongly encouraged to apply.
∎ Work Station:
∎ Field Office.
∎ Assignment Duration:
∎ 05 Years (30 June 2026 and annually renewable based on performance and project funding).

Responsibilities & Context:
∎ The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. The successful candidate will be accountable for the trainee’s enrolment process to employment with the support of other PIU staff.
∎ Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);
∎ Provide individual and group counseling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;
∎ Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;
∎ Enter and update data into Case Management System (CMS) software and analyze them according to the demand of PMU;
∎ Assist in organizing seminars, workshops, training, and other community mobilization programs;
∎ Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and
∎ Perform any other tasks assigned by the management.
∎ Centre for Development Innovation and Practices (CDIP) is launching a project titled ‘Recovery and Advancement of Informal Sector Employment (RAISE)’ jointly financed by the Government of Bangladesh and Palli Karma-Sahayak Foundation (PKSF). The goal of the project is to provide services that can enhance earning opportunities for low-income urban youth, and urban youth impacted by COVID-19.
∎ The RAISE project has been implementing across the country through selected Partner Organizations of PKSF. As a Partner organization of PKSF, Centre for Development Innovation and Practices (CDIP) will implement the RAISE project in its catchment area.
∎ CDIP is a national-level NGO MFI committed to sustainable development through inclusive Microfinance services, health, and educational interventions. With 226 branches across 30 districts, CDIP has been transforming lives by empowering communities for over two decades. Centre for Development Innovation and Practices (CDIP) is seeking competent project management professionals under the RAISE project. The detailed of the positions are given below.
∎ The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. The successful candidate will be accountable for the trainee’s enrolment process to employment with the support of other PIU staff.
∎ Major Responsibilities
∎ Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);
∎ Provide individual and group counseling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;
∎ Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;
∎ Enter and update data into Case Management System (CMS) software and analyze them according to the demand of PMU;
∎ Assist in organizing seminars, workshops, training, and other community mobilization programs;
∎ Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and
∎ Perform any other tasks assigned by the management.

Compensation & Other Benefits:
∎ Consolidated Tk. 47,700/- (BDT Forty-seven thousand seven hundred) per month and other admissible benefits as per Project/organization rules. (Inclusive of all applicable Tax as per the law of Bangladesh).
∎ Consolidated Tk. 47,700/- (BDT Forty-seven thousand seven hundred) per month and other admissible benefits as per Project/organization rules. (Inclusive of all applicable Tax as per the law of Bangladesh).

Workplace:
∎ Work at office

Employment Status: Contractual

Job Location: Anywhere in Bangladesh

Apply Procedure:

Hard Copy:
∎ খামের উপর এবং ই-মেইলের সাবজেক্ট এ পদের নাম লিখতে হবে।
∎ জীবন বৃত্তান্তে অবশ্যই বাবা ও মার নাম, জন্ম তারিখ ও পূণাঙ্গ বয়স (আবেদন এর শেষদিন পর্যন্ত), অভিজ্ঞতার সময়সীমা এবং অভিজ্ঞতার সর্বমোট বছর উল্লেখ করতে হবে।
∎ আগ্রহী প্রার্থীগণকে সকল শিক্ষাগত যোগ্যতার সনদপত্রের কপি, জাতীয় পরিচয়পত্রের কপি, সম্প্রতি তোলা পাসপোর্ট সাইজের দুই কপি রঙ্গীন ছবি, মোবাইল নম্বরসহ আবেদন ও জীবন-বৃত্তান্ত সময়সীমার মধ্যে "চিফ পিপল অফিসার, মানবসম্পদ ও ওডি এবং প্রশাসন বিভাগ" বরাবরে নিম্নে বর্ণিত ঠিকানায় সরাসরি বা ডাকযোগে অথবা [email protected] এই ই-মেইলে পাঠাতে অনুরোধ করা হলো।
∎ খামের উপর এবং ই-মেইলের সাবজেক্ট এ পদের নাম লিখতে হবে।
∎ জীবন বৃত্তান্তে অবশ্যই বাবা ও মার নাম, জন্ম তারিখ ও পূণাঙ্গ বয়স (আবেদন এর শেষদিন পর্যন্ত), অভিজ্ঞতার সময়সীমা এবং অভিজ্ঞতার সর্বমোট বছর উল্লেখ করতে হবে।
∎ শুধুমাত্র বাছাইকৃত প্রার্থীদেরকে ফোনের মাধ্যমে নির্দিষ্ট তারিখে ইন্টারভিউ`র জন্য ডাকা হবে, এ জন্যে কোনো প্রকার টি.এ/ ডি.এ প্রযোজ্য হবে না।
∎ উল্লেখ থাকে যে, ইন্টারভিউ`র সময় পরীক্ষা পাশের মূল সনদপত্র সহ অভিজ্ঞতার প্রমাণপত্র (যদি থাকে) দেখাতে হবে।
∎ সেন্টার ফর ডেভেলপমেন্ট ইনোভেশন এন্ড প্র্যাকটিসেস - সিদীপ
∎ বাড়ী নং ২২/৯, ব্লক-বি, বাবর রোড, মোহাম্মদপুর, ঢাকা।
∎ ভিজিট করুন: www.cdipbd.org

Company Information:
∎ Centre for Development Innovation & Practices - CDIP
∎ House # 22/9, Block-B, Babor Road, Mohammadpur, Dhaka – 1207. Microcredit Regulatory Authority- License No. 00341-00727-00097
∎ https://cdipbd.org/
∎ About CDIP: CDIP is a non-governmental non-profit development organization founded in 1995 with registration from Registrar of Joint Stock Company, Dhaka. It is governed by a body of General members through its elected Governing Body.

Activities of CDIP: Major activities include microfinance, education support for children, and primary healthcare in rural areas of Bangladesh. CDIP also invests resources for innovative projects of its own and to support innovators. More about CDIP can be seen in www.cdipbd.org


Address::
∎ House # 22/9, Block-B, Babor Road, Mohammadpur, Dhaka – 1207. Microcredit Regulatory Authority- License No. 00341-00727-00097
∎ https://cdipbd.org/
∎ About CDIP: CDIP is a non-governmental non-profit development organization founded in 1995 with registration from Registrar of Joint Stock Company, Dhaka. It is governed by a body of General members through its elected Governing Body.Activities of CDIP: Major activities include microfinance, education support for children, and primary healthcare in rural areas of Bangladesh. CDIP also invests resources for innovative projects of its own and to support innovators. More about CDIP can be seen in www.cdipbd.org

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Jul 2025

Category: NGO/Development