Call Centre - Female
Job Description
Title: Call Centre - Female
Company Name: A.ali buying house ltd.
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka (Gulistan)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
Published: 2025-07-16
Application Deadline: 2025-07-26
Education:
- SSC
- HSC
Requirements:
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Female
Responsibilities & Context:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns patiently De-escalate situations involving dissatisfied customers
- Call clients and customers to inform them about the company`s new products Guide callers through troubleshooting, navigating the company site or using the products or services
- Collaborate with other call center professionals to improve customer service
- Managing inbound and outbound calls related to the customer in a very effective manner adhering to company policies and procedures.
- Provide accurate, valid and complete information by using the right methods/tools.
- Identify and assess customer`s needs to achieve satisfaction.
- Resolve customer complaints via call. Create a new order and provide to packaging team.
- Daily order confirmation through outbound calls.
- Use outbound calls to reach out to customers and verify orders.
- Provide real-time assistance to the executives, especially new ones.
- Handle situations in the absence of a Team Leader.
- Daily report to Team Leader. Act as the company gatekeeper.
- Collecting positive reviews from customers. Daily drop call back Walk in support(Optional)
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
