Title: Call Centre Executive
Company Name: Pykari.com
Vacancy: 10
Age: 25 to 32 years
Job Location: Dhaka
Salary: Tk. 10500 - 14000 (Monthly)
Experience:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
| University | Percentage (%) |
|---|---|
| National University | 6.75% |
| Eden Mohila College | 4.29% |
| Govt. Eden Mohila College | 2.45% |
| Tejgaon College | 1.84% |
| Southeast University | 1.23% |
| Dhaka Mohanagar Mohila College | 1.23% |
| Govt. Titumir College | 1.23% |
| Govt. Bangla College | 1.23% |
| University of Dhaka | 1.23% |
| Daffodil International University (DIU) | 1.23% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 85.89% |
| 31-35 | 11.04% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 98.16% |
| 20K-30K | 1.84% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 52.76% |
| 0.1 - 1 years | 14.72% |
| 1.1 - 3 years | 23.93% |
| 3.1 - 5 years | 5.52% |
| 5+ years | 3.07% |