Call Center Executive

Job Description

Title: Call Center Executive

Company Name: IDiO IT

Vacancy: 2

Age: 22 to 30 years

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 17000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service

• Higher Secondary
• Diploma
• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): IT Enabled Service

• Age 22 to 30 years
• Only Female

• Strong communication and convincing skills

• Clear voice and confident speaking ability

• Good interpersonal and negotiation skills

• Good communication skills in Bangla & English.

• Basic computer knowledge (MS Word, Excel, Email)

• Ability to maintain customer data and call reports

• Target-oriented and self-motivated

• Presentable, smart, and well-mannered

• Ability to work under pressure and meet deadlines

• Previous experience in call center/telemarketing will be preferred

• Make outbound calls and follow up with existing company leads

• Communicate with customers interested in real estate projects

• Convince potential clients to attend company programs and meetings, Schedule appointments.

• and coordinate project site visits with clients

• Provide accurate information about ongoing real estate projects

• Maintain proper records of customer interactions in CRM/Excel

• Follow up regularly to convert interested leads into prospects

• Build and maintain strong relationships with clients

• Handle customer queries professionally and politely

• Salary Review: Half Yearly
• Festival Bonus: 2

• Sales Commission: As per company policy

• Festival Bonus: Eid bonus (as per company policy)