Branch Manager

Job Description

Title: Branch Manager

Company Name: SLOPB Bangladesh.

Vacancy: 2

Age: at most 40 years

Location: Patuakhali

Experience:
∎ At least 3 years

Published: 15 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age at most 40 years
∎ Academic Qualification: Bachelor’s or Master’s Degree (preferably in Business or Social Science).
∎ Experience Required: Minimum 3 years in microfinance operations, with at least 1 year in branch-level management.
∎ Job Location: Branch level
∎ Strong leadership and administrative capacity.
∎ Good knowledge in computer operation and Microfinance MIS.
∎ Sound knowledge of Tally/MIS software
∎ The job requires commuting by Motorcycle. However, there is an option to use a motorcycle provided by the office. For candidates who own a motorcycle, the office will cover fuel expenses. A valid driving license is required for this position.
∎ Age limit: Not over 40 years (For experienced candidates, age and educational qualifications may be relaxed).
∎ Academic Qualification: Bachelor’s or Master’s Degree (preferably in Business or Social Science).
∎ Experience Required: Minimum 3 years in microfinance operations, with at least 1 year in branch-level management.
∎ Job Location: Branch level
∎ Strong leadership and administrative capacity.
∎ Good knowledge in computer operation and Microfinance MIS.
∎ Sound knowledge of Tally/MIS software
∎ The job requires commuting by Motorcycle. However, there is an option to use a motorcycle provided by the office. For candidates who own a motorcycle, the office will cover fuel expenses. A valid driving license is required for this position.
∎ Age limit: Not over 40 years (For experienced candidates, age and educational qualifications may be relaxed).

Responsibilities & Context:
∎ Manage all day-to-day operations at the branch level, including loan disbursement, recovery, and savings mobilization.
∎ Ensure timely and accurate loan processing, fund disbursement, and repayment collection in accordance with organizational policies and MRA guidelines.
∎ Supervise and provide guidance to Field Organizers, Accountants, and other branch staff to maintain service quality and efficiency.
∎ Maintain and update branch-level MIS (Management Information System) and ensure timely submission of accurate reports.
∎ Ensure proper documentation, record-keeping, and financial transparency across all branch activities.
∎ Monitor portfolio quality, minimize overdue loans, and take necessary measures to maintain a healthy repayment rate.
∎ Conduct regular field visits with staff to monitor client performance, verify activities, and resolve issues as needed.
∎ Facilitate and coordinate regular group meetings with clients to ensure engagement, awareness, and compliance.
∎ Prepare and submit daily, weekly, and monthly reports on loan performance, savings, and staff activities.
∎ Maintain strong relationships with clients and promote a customer-friendly approach while ensuring institutional discipline.
∎ Identify training needs and build staff capacity through on-the-job coaching and mentoring.
∎ Ensure branch-level compliance with all internal controls, financial procedures, and audit requirements.
∎ Manage petty cash and other branch-level expenditures responsibly, ensuring accurate bookkeeping and financial accountability.
∎ Assist in resolving client grievances, ensuring quick redress and client satisfaction.
∎ Support awareness-building and community outreach activities related to financial literacy, savings, and loan utilization.
∎ Coordinate with Area Manager and Head Office for strategic and operational alignment of branch targets and performance.
∎ Duties and Responsibilities:
∎ Manage all day-to-day operations at the branch level, including loan disbursement, recovery, and savings mobilization.
∎ Ensure timely and accurate loan processing, fund disbursement, and repayment collection in accordance with organizational policies and MRA guidelines.
∎ Supervise and provide guidance to Field Organizers, Accountants, and other branch staff to maintain service quality and efficiency.
∎ Maintain and update branch-level MIS (Management Information System) and ensure timely submission of accurate reports.
∎ Ensure proper documentation, record-keeping, and financial transparency across all branch activities.
∎ Monitor portfolio quality, minimize overdue loans, and take necessary measures to maintain a healthy repayment rate.
∎ Conduct regular field visits with staff to monitor client performance, verify activities, and resolve issues as needed.
∎ Facilitate and coordinate regular group meetings with clients to ensure engagement, awareness, and compliance.
∎ Prepare and submit daily, weekly, and monthly reports on loan performance, savings, and staff activities.
∎ Maintain strong relationships with clients and promote a customer-friendly approach while ensuring institutional discipline.
∎ Identify training needs and build staff capacity through on-the-job coaching and mentoring.
∎ Ensure branch-level compliance with all internal controls, financial procedures, and audit requirements.
∎ Manage petty cash and other branch-level expenditures responsibly, ensuring accurate bookkeeping and financial accountability.
∎ Assist in resolving client grievances, ensuring quick redress and client satisfaction.
∎ Support awareness-building and community outreach activities related to financial literacy, savings, and loan utilization.
∎ Coordinate with Area Manager and Head Office for strategic and operational alignment of branch targets and performance.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary: Monthly gross salary is BDT 27550. In addition, the organization offers benefits in accordance with its policies, including increments, provident fund, gratuity, transportation allowance, mobile and internet bills, and other facilities.
∎ Salary: Monthly gross salary is BDT 27550. In addition, the organization offers benefits in accordance with its policies, including increments, provident fund, gratuity, transportation allowance, mobile and internet bills, and other facilities.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Patuakhali

Read Before Apply:

Encouragement: Female candidates are highly encouraged to apply and contribute to our diverse

workforce If you meet the above qualifications and are committed to sustainable development, please send your updated CV and Cover Letter (no certificates) to the address below by 25th April 2025, 5:00 PM