Branch Customer Service Officer ( Cash/General/Retail/SME)
Job Description
Title: Branch Customer Service Officer ( Cash/General/Retail/SME)
Company Name: Mutual Trust Bank PLC (MTB)
Vacancy: --
Location: Brahmanbaria, Habiganj ...
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Banks
Published: 14 Oct 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
Responsibilities & Context:
∎ Take initiatives for smooth customer service
∎ Look after complaint issues
∎ Report to relevant stakeholders·
∎ Generate new ideas to develop optimal customer service
∎ Making payments and receiving cash efficiently, and flawlessly; within the shortest possible time
∎ Ensuring Customer Satisfaction by Service Excellence in the Cash Area
∎ Achieving assigned business targets set by the Management
∎ Remaining aware of fake notes, fraudulent transactions and Money Laundering while providing service
∎ Necessary maintenance/ Cash loading/ Reconcile of ATM
∎ Look after branch SME business-related issues
∎ Report to relevant authorities (internal & external)
∎ Generate new ideas to ensure balanced business growth
∎ General Banking:
∎ Take initiatives for smooth customer service
∎ Look after complaint issues
∎ Report to relevant stakeholders·
∎ Generate new ideas to develop optimal customer service
∎ Cash Department:
∎ Making payments and receiving cash efficiently, and flawlessly; within the shortest possible time
∎ Ensuring Customer Satisfaction by Service Excellence in the Cash Area
∎ Achieving assigned business targets set by the Management
∎ Remaining aware of fake notes, fraudulent transactions and Money Laundering while providing service
∎ Necessary maintenance/ Cash loading/ Reconcile of ATM
∎ Branch Retail/ Branch SME RM :
∎ Look after branch SME business-related issues
∎ Report to relevant authorities (internal & external)
∎ Generate new ideas to ensure balanced business growth
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Brahmanbaria, Habiganj, Moulvibazar, Sunamganj, Sylhet
Company Information:
∎ Mutual Trust Bank PLC (MTB)
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Oct 2024
Category: Bank/Non-Bank Fin. Institution
