Billing Officer

Job Description

Title: Billing Officer

Company Name: Bangladesh Spine & Orthopaedic Hospital

Vacancy: 04

Age: Na

Job Location: Dhaka (Kallyanpur)

Salary: Tk. 16000 - 18000 (Monthly)

Experience: --

Published: 2026-09-22

Application Deadline: 2026-10-22

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Key Responsibilities

• Prepare and process patient bills for OPD, IPD, emergency, surgery, diagnostics, physiotherapy, and other orthopedic services.

• Verify charges for consultations, bed/room, surgery, implants, medicines, investigations, and other hospital services.

• Ensure accurate billing according to hospital rates, packages, discounts, and approved policies.

• Coordinate with doctors, nurses, pharmacy, laboratory, OT, physiotherapy, and other departments to collect billing information.

• Handle cash, card, mobile banking, and other approved payment methods and issue receipts.

• Process insurance/corporate patient bills and required supporting documents.

• Verify and adjust advance payments, refunds, discounts, and credit bills as authorized.

• Maintain daily billing records and reconcile collections with the cash/finance department.

• Identify and correct billing errors, duplicate charges, or missing services.

• Assist patients and attendants with billing inquiries in a polite and professional manner.

• Maintain confidentiality of patient and financial information.

• Prepare daily/monthly billing and collection reports.

• Ensure compliance with hospital policies, financial procedures, and audit requirements.

Required Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• Experience in hospital billing or healthcare finance is preferred.

• Good knowledge of MS Office and hospital billing software.

• Strong numerical, communication, and customer-service skills.

• Ability to work accurately under pressure and maintain confidentiality.

Key Performance Indicators (KPIs)

• Billing accuracy and error rate

• Timely bill preparation and discharge billing

• Collection and reconciliation accuracy

• Insurance/corporate claim processing time

• Patient complaint resolution

• Compliance with billing and financial procedures